SALES- Manager Strategic Accounts

Sherwin-Williams; Los Angeles (CA); On-site; USD 90,000 - 140,000; Full time

Job summary

Sherwin-Williams in Los Angeles is seeking a Strategic Accounts Manager to drive profitable growth within MSO and Dealership MSO segments. You will liaise between a direct territory representative and the Strategic Accounts Director, shaping opportunity development and pursuit execution while coordinating cross-functional resources.

Responsibilities include managing executive-level relationships, developing account strategies, and ensuring a seamless handoff from pursuit to implementation to

Qualifications

• Deep understanding of industry issues and trends.
• Communicating with customer’s Senior Management on relevant issues.
• Provide innovative guidance and conflict resolution.

Responsibilities

• Opportunity Development and Pipeline Creation: identify, research, qualify, and develop MSO opportunities.
• Strategic Pursuit Execution: lead pursuits from discovery to close within segment strategy and parameters.
• Cross-Functional Coordination: align Directors, Area Sales Managers, Marketing, and operations for opportunities.
• Customer and Market Development: build relationships with executives and location stakeholders to expand access.
• Professional Development: engage in coaching and develop skills in executive communication and enterprise selling.

Skills

Strategic accounts

CRM

Cross-functional coordination

Education

High School or GED

Bachelor’s Degree in a business-related field

Tools

CRM

Job description

Job Description

Candidates must reside in the Western region, with California strongly preferred.

This position is accountable for developing and advancing profitable growth opportunities within the MSO and Dealership MSO segments. The Manager operates between a direct territory representative and the Strategic Accounts Director: it owns assigned opportunity development and pursuit execution, coordinates cross-functional resources, and builds the strategic capabilities needed for broader enterprise-account leadership under the Director's coaching.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.

Responsibilities

Opportunity Development and Pipeline Creation

• Identify, research, qualify, and develop MSO and Dealership MSO opportunities in assigned markets and target accounts.
• Build opportunity plans that define customer potential, decision makers, business needs, competitive position, value hypothesis, next actions, and probability of conversion.
• Maintain disciplined CRM, pipeline, forecast, and activity records; surface risks, resource needs, and recommendations to the Director.

Strategic Pursuit Execution

• Lead assigned pursuits from discovery through proposal and close, operating within the segment strategy, qualification standards, and delegated commercial parameters established by the Director.
• Conduct executive and operational discovery, coordinate site and business assessments, and translate customer priorities into differentiated Sherwin-Williams solutions.
• Develop presentations, proposals, account management plans, and value-added program recommendations in collaboration with the Director and internal partners.

Cross-Functional Coordination

• Coordinate Directors of Sales, Area Sales Managers, Vehicle Refinish Sales Representatives, Marketing, Operations, Division Staff, branches, and technical resources for assigned opportunities.
• Clarify roles, commitments, timelines, and follow-through across pursuit teams; ensure commitments align with branch and Company capabilities.
• Support implementation handoffs for newly won business and monitor early execution to protect customer experience and growth expectations.

Customer and Market Development

• Develop relationships across customer ownership, executive, operational, and location-level stakeholders, with focus on expanding access and influence over time.
• Maintain knowledge of competitive activities, customer business models, industry trends, and Sherwin-Williams competitive advantages.
• Participate in relevant industry associations and market activities as directed to generate insight, relationships, and qualified opportunities.

Professional Development

• Actively engage in coaching, joint calls, pursuit reviews, and development planning with the Strategic Accounts Director.
• Build greater capability in financial analysis, executive communication, multi-location account strategy, negotiation, and enterprise selling.
• Apply feedback and lessons learned to improve opportunity quality, conversion, forecast accuracy, and strategic account readiness.

Qualifications

EDUCATION:

Required:

• High School or GED

Preferred:

• Bachelor’s Degree in a business-related field

KNOWLEDGE & EXPERIENCE:

• Incumbent is required to have and to exercise a deep understanding of industry issues and trends, of the various business segments as they specifically relate to opportunities and needs of the customer.
• Communicating with customer’s Senior Management on specific details relating to all relevant issues, as they expect the incumbent to know their industry, business model strategy and key individuals.
• Provide innovative and creative guidance and conflict resolution.
• Responsible for intervention and problem resolution for issues that are escalated beyond authority.

TRAVEL REQUIREMENTS: (TIME SPENT AWAY FROM HOME OR OTHER TYPICAL OFFICE LOCATION)

• 50+%

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

• Life … with rewards, benefits and the flexibility to enhance your health and well-being
• Career … with opportunities to learn, develop new skills and grow your contribution
• Connection … with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/ . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.