Sales Manager (Part Time)

carters; Pasadena (CA); On-site; USD 29,000 - 34,000; Part time

Benefits offered by this job

Brand discount

GED program

Career development

Job summary

Carter's in Pasadena, CA is seeking a Part Time Sales Manager to be the first face of the brand for growing families. You will greet customers, introduce our baby essentials, and lead a team to deliver friendly, knowledgeable service.

You will coach staff, maintain a welcoming environment, and drive store results through planning and follow-through. This role requires flexibility to cover days, evenings, weekends, and holidays, with opportunities to grow through training and development.

Qualifications

• A high school diploma or GED is required.
• Strong customer service and communication skills are essential.
• Willingness to work a flexible schedule including weekends and holidays.

Responsibilities

• Become a product and brand expert to help families navigate every moment from preemie to size 14.
• Welcome customers with a warm greeting and assist with product features and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Lead and coach others to success in omni-channel service and brand standards.
• Perform Leader on Duty responsibilities by driving results and responding to concerns in a timely manner.
• Use customer feedback to identify improvement opportunities and implement actions to drive results.
• Build customer loyalty through company programs, including credit.

Skills

Customer service

Communication

Multitasking

Cash handling

In-store product knowledge

Team leadership

Education

High School Diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Love what you do. Carter's Careers.

As a Part Time Sales Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits.

What we love about Carter's:

Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit® to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love?

*Source: Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023.

Benefits we love:

• Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.
• Benefits and perks that make life better, including mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
• Advance You Program helps earn a GED or a bachelor's degree tuition-free or learn English as a second language!
• The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.

What You'll Do:

• Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Maintain a genuine customer focus on the sales floor
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omni-channel experience while coaching others to success
• Lead and execute an assigned business focus area through planning and detailed follow through
• Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution
• Utilize customer feedback to identify areas of opportunity to implement actions to drive results
• Build customer loyalty through Company sponsored programs, including credit
• Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager
• Recognize exceptional performance through positive reinforcement and appreciation
• Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls

Qualities we'd love in a candidate:

• A positive and solutions-oriented mindset
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
• A variety of skills and experiences
• A high school diploma or GED

You can:

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled

Carter's for all:

Carter's is an Equal Opportunity and Affiantative Action employer. (Minority/Female/Disability/Veteran).

Additional information:

Carter's does not use AI to make any decision in our hiring process.

NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location.

Compensation for this position ranges from $20.75 - $24.75 per hour based on experience and location.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for emplo