Sales Manager (Part Time)

Carters Inc.; Jacksonville (NC); On-site; USD 22,041 - 30,307; Part time

Benefits offered by this job

30% store discount

Education programs for GED/English

Job summary

Carter’s is seeking a Part Time Sales Manager in Jacksonville, NC. You’ll greet families, coach a team, and help parents navigate baby essentials while modeling inclusive customer service on the sales floor.

You’ll lead with a positive mindset and drive store performance through planning and follow‑through. Responsibilities include coaching, driving omni‑channel service, and ensuring a safe, efficient operation.

Qualifications

• High school diploma or GED required or equivalent experience.
• Strong customer service and leadership skills are essential.
• Proficient in basic computer tasks and store systems.

Responsibilities

• Lead and develop a sales team to achieve store goals.
• Provide excellent customer service and product knowledge.
• Coach others and model omni‑channel service standards.
• Maintain a safe, inclusive environment for staff and customers.
• Manage cash handling and daily store operations as needed.

Skills

Customer service

Leadership

Communication

Multitasking

Tech literacy

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

About the Role

As a Part Time Sales Manager at Carter’s, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce our new baby essentials, and help prep for the first day of school and all the big and little moments in their parenting journey. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits.

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing the Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand.

What You’ll Do

• Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Maintain a genuine customer focus on the sales floor
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omni‑channel experience while coaching others to success
• Lead and execute an assigned business focus area through planning and detailed follow-through
• Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution
• Utilize customer feedback to identify areas of opportunity to implement actions to drive results
• Build customer loyalty through company‑sponsored programs, including credit
• Offer consistent, in‑the‑moment feedback to store team and raise performance concerns to Store Manager
• Recognize exceptional performance through positive reinforcement and appreciation
• Support store team with asset protection through a consistent level of customer service, safety awareness, and operational controls

Qualities We’d Love

• A positive and solutions‑oriented mindset
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once
• Proficient computer and technology skills (Outlook, Excel, web navigation, etc.)
• A variety of skills and experiences
• A high school diploma or GED

Physical Requirements

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled

Benefits We Love

Schedules that fit your life. Our hours of operation allow you to balance work and personal activities – whether you have class, enjoy a morning workout, or manage carpool.

Benefits and perks that make life better, including mental health benefits, a 30% discount on our brands, referral bonuses, and much more!

Advance You Program helps you earn a GED or a bachelor’s degree tuition‑free or learn English as a second language. The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career and development programs to help you grow in your current role and beyond.

Equal Opportunity

Carter’s is an Equal Opportunity and affirmative action employer. (Minority/Female/Disability/Veteran). Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.