Sales Manager (Part Time)

Carter's Inc.; Cambridge (MA); Presencial; USD 25.000 - 31.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

30% discount on our brands

Mental health benefits

Referral bonuses

Tuition-free education programs

Descripción de la vacante

Carter's Inc. is seeking a Part Time Sales Manager to be the first face of the brand for growing families. You will welcome customers, help with product knowledge, and coach the team to deliver excellent service in a busy retail environment.

Join Carter's to foster an inclusive, supportive store culture while achieving sales goals and helping families prepare for important moments in parenting journeys.

Formación

• Strong customer service and brand knowledge for Carter's baby and children products.
• Clear and professional communication skills, both verbal and written.
• Able to manage multiple tasks and stay organized in a fast-paced retail environment.

Responsabilidades

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor and deliver an omni-channel experience.
• Lead and coach team members to meet service standards and business goals.
• Perform Leader on Duty responsibilities by driving results and resolving customer concerns promptly.
• Identify opportunities from customer feedback and implement actions to improve performance.
• Support asset protection and safety on the sales floor.

Conocimientos

Customer service excellence

Verbal and written communication

Multitasking and time management

Tech savvy: Outlook, Excel

Educación

High school diploma or GED

Descripción del empleo

If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter’s Careers. As a Part Time Sales Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits.

What we love about Carter’s:

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?

Benefits we love:

• Schedules that fit your life.
• Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.
• Benefits and perks that make life better, including mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
• Advance You Program helps earn a GED or a bachelor’s degree tuition-free or learn English as a second language!
• The opportunity to learn and build skills and grow as an individual.
• We provide professional and personal development to help shape your career.
• Development programs to help you grow in your current role and beyond.
• Whether you’re looking to join us for a season or a long-term career, you can grow at Carter’s.

What You’ll Do:

• Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Maintain a genuine customer focus on the sales floor
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omni-channel experience while coaching others to success
• Lead and execute an assigned business focus area through planning and detailed follow through
• Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution
• Utilize customer feedback to identify areas of opportunity to implement actions to drive results
• Build customer loyalty through Company sponsored programs, including credit
• Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager
• Recognize exceptional performance through positive reinforcement and appreciation
• Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls

Qualities we’d love in a candidate:

• A positive and solutions-oriented mindset
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at onceProficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
• A variety of skills and experiences
• A high school diploma or GED
• You can:
  • Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
  • Stand or walk for extended periods of time; climb up and down a ladder

Carter’s for all: Carter's is an Equal Opportunity and Affimative Action employer. (Minority/Female/Disability/Veteran).

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Applications will be accepted until at least 7 days after the posting date.

Carter's does not use AI to make any decision in our hiring process.

NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.

*Source: Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023.

Compensation for this position ranges from $18.25 - $22.25 per hour based on experience and location.