Sales Manager - New York

Marriott Vacations; New York (NY); On-site; USD 59,000 - 73,000; Full time

Job summary

Marriott Vacations Worldwide is seeking a Sales Manager in New York to supervise the daily operations of the Sales Gallery/Center, ensure product knowledge, and support a high-performing team in a fast-paced timeshare sales environment.

The role emphasizes leadership, effective communication, and building strong customer relationships, with responsibilities including interviewing candidates, managing staff schedules, and driving a culture of excellence across all touchpoints.

Qualifications

• 2 years of recent timeshare sales experience
• Active Real Estate License where mandated by law
• English reading, writing and verbal communication proficiency

Responsibilities

• Supervise daily operations of the Sales Gallery/Center.
• Escalate issues when required.
• Ensure Sales Executives understand inventory and selling approach (including financing).
• Develop and maintain a culture of excellence in the Sales Gallery/Center.
• Interview and hire Sales Executives.

Skills

Leadership

Communication

Problem solving

Adaptability

Teamwork

Customer relations

Business acumen

English proficiency

Education

High school diploma or GED

Active Real Estate License (where mandated)

Job description

JOB SUMMARY

Must have 2 years of recent Take Over Closer - Experience within Timeshare Sales

Salary: $66,000 + Incentives (Expected Targeted Earnings: $200,000 - $300,000). Relocation Assistance Eligible.

As Sales Manager at Marriott Vacations Worldwide (MVW), you will be responsible for supervising the daily operational aspects of the Sales Gallery Floor/Sales Center. Determine when issue escalation is required. Monitor the availability of product inventory and make sure Sales Executives have an accurate understanding of what can be sold from the portfolio as well as how it should be sold (e.g., to include financing). Develop, maintain and enhance a Culture of Excellence in all facets of the Sales Gallery/Center operation. Interview new candidates for Sales Executive positions.

JOB REQUIREMENTS

• Physical Ability - Perform physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period or for an entire work shift.
• Work Schedules - Maintain availability to work a fluctuating schedule, based on business needs, which may include days, nights, weekends, and holidays.
• Education, Certification, or Licenses Preferred/Required - High school diploma or GED; minimum 2 years' experience in a similar position. Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law.
• Required Qualifications - Proficiency in reading, writing, and communicating verbally in English (additional language may be required in certain locations).

Competencies:

Leadership

• Professional Demeanor - Exhibiting behavioral styles that convey confidence; making a good first impression and representing the organization in alignment with its values.
• Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions and choosing a course of action.
• Communication - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods. Strong public presentation skills.
• Adaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.

Managing Execution

• Planning and Organizing - Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
• Driving for Results - Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment of goals; acting proactively and going beyond what is required.
• Building and Contributing to Teams - Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.

Building Relationships

• Coworker Relationships - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Developing and sustaining relationships based on an understanding of customer needs and actions.
• Fostering Inclusion - Supporting associates with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all associates are given the opportunity to contribute to their full potential.

Learning and Applying Personal Expertise.

• Applied Learning - Seeking and making the most of learning opportunities to improve performance of self and/or others.

• Technical Acumen - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
• General Sales Location Operations - Knowledge of the operating principles and practices of sales locations including tour flow management, sales presentation, sales closings, and general operating procedures.
• Business Acumen - Understanding and utilizing business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
• Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
• Mathematical Reasoning - The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
• Oral Comprehension - The ab