Sales Manager - IBM National Practice

CO1001 CDW Direct, LLC; United States; On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Annual bonus target

Benefits overview

Job summary

CDW Direct, LLC is seeking a Sales Manager to lead a team of Sales Specialists in the United States. You will coach and develop talent, implement sales strategies, and drive revenue growth while partnering with field sales, vendors, and internal teams.

A strong CRM background and data-driven decision making are essential. The role emphasizes leadership, accountability, and a focus on customer outcomes, with a target annual bonus and comprehensive benefits.

Qualifications

• Associate degree or equivalent with 3 years of sales leadership experience or 5 years in equivalent roles.
• Proven coaching and performance management experience.
• Strong knowledge of CRM tools and sales management software.

Responsibilities

• Lead, develop, and retain a high-performing team of Sales Specialists through coaching, mentoring, and performance management.
• Recruit, train, and develop diverse talent while fostering accountability and continuous learning.
• Develop and execute sales strategies, territory plans, and operating plans to achieve revenue and profitability goals.
• Monitor performance and drive initiatives supporting segment and organizational objectives.
• Build strong customer relationships and ensure superior customer experience.

Skills

Sales leadership

Team coaching

CRM proficiency

Data analysis

Strategic planning

Communication

Cross-functional collaboration

Education

Associate Degree

Tools

CRM tools

Sales management software

Job description

The Sales Manager leads a team of sales professionals within a designated sales segment, driving revenue growth, profitability, and customer success through effective leadership and execution. This role is responsible for developing and coaching Sales Specialists while fostering a high-performance culture focused on accountability, customer outcomes, and continuous improvement. The Sales Manager partners closely with internal stakeholders, field sales teams, and vendor partners to achieve business objectives and deliver exceptional customer experience.

What you will do:

• Lead, develop, and retain a high-performing team of Sales Specialists through effective coaching, mentoring, and performance management.
• Recruit, train, and develop diverse talent while fostering a culture of accountability, collaboration, and continuous learning.
• Develop and execute sales strategies, territory assignments, and operating plans to achieve sales and profitability goals.
• Monitor business performance and drive execution of initiatives that support segment and organizational objectives.
• Build and maintain strong customer relationships while ensuring a superior customer experience.
• Collaborate with field sales teams, vendor partners, and internal stakeholders to identify opportunities and drive business growth.
• Analyze sales performance, team metrics, and market trends to identify opportunities, optimize execution, and improve results.
• Establish clear performance expectations and provide ongoing feedback, coaching, and development to maximize team effectiveness.
• Drive employee engagement, accountability, and attainment of key sales and operational objectives.
• Serve as a trusted advisor and escalation point for customer, partner, and team-related matters.
• Ensure achievement of critical business results through effective leadership, planning, and execution.

What we expect of you:

• Associate Degree and 3 years of sales leadership or people management experience OR 5 years of equivalent sales leadership or people management experience.
• Strong communication and interpersonal skills with the ability to influence and build relationships across all levels of the organization.
• Proven ability to coach, develop, and motivate team members to drive performance and continuous learning.
• Experience with performance management, employee development, and team engagement.
• Proficiency with CRM tools and sales management software.
• Ability to analyze sales data, performance metrics, and market trends to drive informed business decisions.
• Strong organizational, problem‑solving, and decision‑making skills.
• Ability to manage multiple priorities and adapt to changing business needs while meeting deadlines.
• Thorough knowledge of CDW products, services, and sales processes.
• Ability to collaborate effectively across teams and act as a trusted business partner.

Pay Range: $80,000– $120,000 based on experience and skill set

Annual Bonus Target: $95,000 subject to plan terms and conditions

Benefits Overview: https://cdw.benefit-info.com/

CDW is committed to being an AI‑fluent organization As a leader, you will champion and be accountable for our vision of becoming an AI‑fluent organization. We expect leaders to model curiosity, encourage responsible AI adoption, and foster a culture of continuous learning. You don’t need deep technical expertise, but you should be comfortable exploring how AI can enhance strategy, decision‑making, and team performance. Your role includes guiding others in building confidence and capability with AI tools and practices, while promoting openness to experimentation and shared learning. Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About Us CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities. As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next. Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

At CDW, we make technology work so people can do great things. We are a leading multi‑brand technology solutions provider to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. Our coworkers across the globe are working together to bring technology to life for our customers by solving complicated IT business challenges, providing outstanding service, and orchestrating the technology landscape to optimize our customers’ performance.