Sales Manager (Full Time)

Carters Inc.; Lubbock (TX); Vor Ort; USD 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

Health benefits

30% employee discount

Education assistance program

Paid time off

Parental leave

Zusammenfassung

Carter’s Inc. is seeking a Full Time Sales Manager in Lubbock, TX to be the first face of the brand for growing families. You will lead a team, become a product and brand expert, and coach others to deliver exceptional service while maintaining a welcoming and inclusive store environment.

You’ll drive omni-channel experiences, manage sales focus areas, and ensure high standards of customer care, safety, and operations, building loyalty with Carter’s shoppers.

Qualifikationen

• High school diploma or GED required.
• Strong customer service and leadership skills.
• Ability to coach and develop store teams.
• Excellent verbal and written communication.
• Proficient with Outlook, Excel, and basic technology.

Aufgaben

• Act as product and brand expert to guide families through the purchase journey.
• Welcome customers and assist with product features, styles, and benefits.
• Lead assigned business focus area with planning and follow-through.
• Perform Leader on Duty duties, driving results and resolving issues promptly.
• Provide timely feedback to store team and address performance accordingly.
• Support asset protection through customer service, safety, and operational controls.

Kenntnisse

Leadership

Customer service

Communication

Coaching

Multitasking

Technology proficiency

Ausbildung

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Jobbeschreibung

Love what you do. Carter’s Careers. As a Full Time Sales Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educate themselves and their team on product styles, features, and benefits.

What we love about Carter’s:

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love? Source: Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023.

Benefits we love:

Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life. Benefits and perks that make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Education “Advance You” Program, which helps you earn a GED or a bachelor’s degree tuition-free or learn English as a second language! Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more! The opportunity to build skills and grow as an individual. We provide professional and personal development to shape your career. Development programs to help you grow in your current role and beyond. Whether you’re looking to join us for a short while or a long-term career, you will grow at Carter’s. Additional great benefits here.

What You’ll Do:

Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14. Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits. Maintain a genuine customer focus on the sales floor. Foster a positive, safe, and inclusive environment for employees and customers. Consistently model service standards and omni-channel experience while coaching others to success. Lead and execute an assigned business focus area through planning and detailed follow-through. Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution. Utilize customer feedback to identify areas of opportunity to implement actions to drive results. Build customer loyalty through Company sponsored programs, including credit. Offer consistent, in-the-moment feedback to store team and raise performance concerns to Store Manager. Recognize exceptional performance through positive reinforcement and appreciation. Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls.

Qualities we’d love in a candidate:

A positive and solutions-oriented mindset. Effective and professional verbal and written communication skills. The ability to manage multiple tasks at once. Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.). A variety of skills and experiences. A high school diploma or GED.

You can:

Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling. Stand or walk for extended periods of time; climb up and down a ladder. Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.

Carter’s for all:

Carter's is an Equal Opportunity and Affir…

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.