Sales Manager (Full Time)

carters; Amarillo (TX); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health benefits

30% employee discount on Carter's

Referral bonuses

Paid time off

Job summary

Carter's is seeking a Full Time Sales Manager to welcome families, lead the team, and promote our baby and children’s apparel. You’ll educate customers on products, set service standards, and drive sales while maintaining an inclusive, high-energy store environment.

You’ll lead by example, coach staff, and coordinate with store leadership to deliver an exceptional omni‑channel experience and build lasting customer loyalty.

Qualifications

• Positive, solutions-oriented mindset.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks and priorities.
• Proficient computer and technology skills (Outlook, Excel, Web navigation).
• High school diploma or GED required.

Responsibilities

• Become a product and brand expert across Carter's lines to help families from preemie to size 14.
• Welcome customers with a warm greeting and explain product styles and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, inclusive environment for employees and customers.
• Coach others to meet service standards and drive omni-channel results.
• Lead and execute a defined business focus area with planning and follow-through.
• Perform Leader on Duty duties by driving results and resolving customer concerns.
• Use customer feedback to identify opportunities and drive improvements.
• Build customer loyalty through Carter's programs and credit offerings.
• Provide timely feedback to store team and address performance concerns.

Skills

Positive mindset

Communication skills

Multitasking

Tech proficiency (Outlook, Excel)

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

As a Full Time Sales Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits.

What we love about Carter's:

Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children’s clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit® to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love?

Benefits we love:

Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life.

Benefits and perks that make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!

Education \"Advance You\" Program, which helps you earn a GED or a bachelor's degree tuition-free or learn English as a second language!

Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more!

The opportunity to build skills and grow as an individual. We provide professional and personal development to shape your career.

Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a short while or a long-term career, you will grow at Carter's.

Additional great benefits here.

What You'll Do:

• Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14


• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits


• Maintain a genuine customer focus on the sales floor


• Foster a positive, safe, and inclusive environment for employees and customers


• Consistently model service standards and omni-channel experience while coaching others to success


• Lead and execute an assigned business focus area through planning and detailed follow through


• Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution


• Utilize customer feedback to identify areas of opportunity to implement actions to drive results


• Build customer loyalty through Company sponsored programs, including credit


• Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager


• Recognize exceptional performance through positive reinforcement and appreciation


• Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls

Qualities we'd love in a candidate:

• A positive and solutions-oriented mindset


• Effective and professional verbal and written communication skills


• The ability to manage multiple tasks at once


• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)


• A variety of skills and experiences


• A high school diploma or GED

You can:

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling


• Stand or walk for extended periods of time; climb up and down a ladder


• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week

Carter's for all:

Carter's is an Equal Opportunity and Affiliated Action employer. (Minority/Female/Disability/Veteran).

Applications will be accepted until at least 7 days after the posting date.

Carter's does not use AI to make any decision in our hiring process.

*Source: Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023.

Carters is committed to creating a diverse environment and is proud to be an equal opp