Future Opening: Sales Manager and Estimator
Full Time • TN - Knoxville
Job Responsibilities
- Provide professional and accurate move consultations by selling all products and services to best complete the needs of the customer.
- Update all notes on the estimate once completed, ensuring detailed and personalized experience for the client.
- Follow up with client until they book our services.
- Assist in achieving financial goals and objectives by continually increasing sales and minimizing expenses.
- Collaborate with General Manager and Franchise Partner to increase residential and commercial move revenue and develop strategic relationships with potential and existing customers.
- Maintain thorough understanding of all company products, services, pricing and promotions to effectively communicate the benefits and value of COLLEGE HUNKS MOVING® and to address any customer objections.
- Track metrics/booked jobs and submit commission no later than Monday following the end of the pay period.
- Network with local businesses and apartment complexes to grow leads and partnerships.
Transportation is provided as well as a laptop. Compensation is a base rate plus unlimited commission.
Job Requirements
- Commitment to customer service and exceeding expectations; comfortable in a fast‑paced environment.
- Bachelor’s Degree in business, management, or related field (preferred).
- Minimum of one year of business, management, sales or other relevant experience; moving industry experience preferred.
- Understanding and application of effective selling strategies and techniques.
- Consistently meeting and/or exceeding sales goals.
- Strong team player with productive collaboration skills.
- Excellent customer service skills, friendly, courteous and helpful.
- Excellent oral and written communication skills.
- Understanding of and commitment to customer service and core values.
- Analytical and problem‑solving abilities.
- Valid driver’s license and clean driving record; must be insurable under franchise auto insurance plan.
- Valid Tennessee driver's license.
Compensation
Salary $40,000 – $50,000 includes commissions. Base commission rate is 2% on jobs you convert to bookings. No commission for jobs gross‑estimation errors of 10% or more.
Performance Expectations
- On‑time performance.
- Exhibition of leadership skills.
- Exceptional customer service (as evidenced by positive reviews).
- Safe driving.
- Positive representation of College HUNKS Hauling Junk & Moving.
- Clean, well‑maintained truck, equipment, and materials.
Non‑Negotiables
- Safety first: safety for you, customers, vehicle, and property.
- Highest level of customer service: honesty, integrity, courtesy, transparency, punctuality, and respect.
- Exemplary conduct as an Jacksonville HUNK (Honest, Uniformed, Nice, Knowledgeable service).
Additional duties may include collecting prepayments, assisting with welcome calls, and following up on sales leads.