Sales Manager

MarineMax; Winthrop Harbor (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

MarineMax in Winthrop Harbor is looking for a dedicated Sales Manager to lead our sales team and ensure exceptional customer satisfaction. You will supervise all sales activities, create effective marketing strategies, and drive sales growth through best practices and high performance.

The ideal candidate will have strong leadership skills, a proven sales record, and a passion for the boating industry. Join us in a dynamic team environment focused on excellence.

Qualifications

• Proven track record in sales management and achieving sales targets.
• Strong leadership and team-building skills.
• Excellent customer service and relationship management skills.

Responsibilities

• Supervise, train, and motivate the sales team.
• Manage sales quotas and goals while ensuring customer satisfaction.
• Create and execute marketing strategies for sales growth.

Skills

Sales management

Customer service

Supervisory skills

Marketing strategies

Job description

The Sales Manager position is responsible for supervising, training and forming the best sales team in the industry. The Sales Manager must also maintain a high level of customer satisfaction and profits, and instill the company’s mission and values in each team member.

KEY TASKS

• Enthusiastically embrace the MarineMax values
• Supervisory responsibilities including interviewing, hiring and training Sales Team Members; planning, assigning and directing work; appraising performance; rewarding and disciplining Team Members; addressing complaints and resolving problems
• Establish sales quotas and goals and advise sales department of sales and advertising techniques
• Commission sheet approval
• Oversee inventory control
• Recommend or approve budget, expenditures and appropriations
• Prepare periodic sales report showing sales volume and potential sales
• Act as a liaison between the sales department and other related units
• Resolve customer complaints or concerns and explore ways to better serve our customers
• Provide ordering assistance to the products department
• Create marketing strategies using print media advertising, E-Bay and other on-line services
• Assist staff with the sales effort, including explaining features, demonstrating operation of boat, suggesting optional equipment, etc. to customers
• Compute and quote sales price, including tax, trade-in allowance, license fee, etc. and communicate the requirements for financing the purchase
• Project a professional and knowledgeable image to all customers
• Stay appraised to local market sales trends to act accordingly and in a timely manner.
• Maintain an orderly showroom conducive to a professional selling environment. Assist with moving boats in and out of showroom
• Participate in personal development via appropriate training programs and implement such training programs to all Sales Team Members
• Attend meetings and contribute to company strategy and policy making as required
• Coordinate, execute, and attend boat shows and other off-site promotional opportunities.
• Strategic planning of our marketing efforts to maximize market share results.
• Other duties as assigned

KEY RESULT AREAS

• ross sales and profit
• Resolved customer issues
• Internal/External customer satisfaction/FANS
• Timeliness and accuracy of paperwork
• Effectiveness of cost controls
• Effectiveness of training and orientation
• Effectiveness of advertising
• MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.