Sales Manager

Service Corporation International; Whittier (CA); On-site; USD 78,000 - 98,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Paid time off

Job summary

Burlington Stores is seeking a Store Manager to lead all aspects of a multi-million-dollar operation with strong emphasis on customer service, merchandising and team leadership.

You will mentor and coach associates, collaborate with district and regional teams, manage staffing and budgets, and ensure adherence to Burlington SOPs while delivering Our Burlington values in every store interaction.

Qualifications

• 5+ years of Retail Management experience in a Big Box or Specialty environment.
• Ability to lead a team and manage store operations, merchandising and service.
• Experience with scheduling, payroll and budget management.

Responsibilities

• Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure implementation of established company policies, standards, expectations and initiatives.
• Ensure Assistant Managers and store team members are fulfilling their individual responsibilities.
• Partner with Merchandising and Operations to coordinate merchandise placement, promotions and inventory accuracy.
• Act as Manager on Duty; lead by example and maintain Burlington SOPs.
• Manage multi-million-dollar sales volume and expense budget with reporting and record-keeping.
• Recruit, screen and hire associates to meet staffing needs.
• Facilitate onboarding and training, provide ongoing coaching, and develop team members.
• Handle personnel relations issues and payroll budgeting.
• Coordinate communications among store, district, regional management, and other partners.

Skills

Retail management

Team leadership

Budget and scheduling

Customer service

Store operations

Tools

Scheduling software

Reporting software

Job description

If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a Store Manager! Are you a proven leader with strong communication and organization skills? Can you lead a team in driving results while building strong teams and partnerships and cultivating an environment based on trust, respect, and integrity? Can you bring innovative ideas to help drive results as you take on the challenge of running all aspects of a multi-million-dollar store operation? If you answer yes, then this may be the right opportunity for you.

As a Store Manager, you'll be responsible for successfully managing all store operations tasks to maximize sales results while bringing "Our Burlington" values to life in your store. You will be a mentor, role model, and coach for your team members, as well as a partner to associates in other branches of the organization. You will lead your team by example, demonstrating how to deliver excellent customer service with a high degree of professionalism and provide a world-class shopping experience to customers. You will take ownership for the successful execution of all day-to-day merchandising, operations and service management tasks. You are ultimately responsible for the overall success of your store location and the associates on your team.

A Day in the Life

• Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure implementation of established company policies, standards, expectations and initiatives.
• Ensure Assistant Managers and store team members are fulfilling their individual responsibilities.
• Partner with Assistant Store Manager, Merchandising to coordinate merchandise placement, sales promotions and pricing.
• Partner with Assistant Store Manager, Operations to review receiving, transfers, debits/damages, returns-to-vendor (RTV's), and chargeback paperwork to ensure accuracy of inventory.
• Act as Manager on Duty (MOD); lead by example, set the standard, and create a strong leadership presence by following and modeling the Burlington SOPs.
• Manage multi-million-dollar sales volume and expense budget including review of all associated reporting and record-keeping.
• Recruitment, screening and hiring of associates in order to meet store staffing needs.
• Facilitate onboarding and training for new associates, provide ongoing coaching in the moment, and implement structured learning and development activities for all team members.
• Handle personnel and associate relations issues.
• Payroll budget management, workforce management and scheduling.
• Facilitate effective communication and partnerships among the store team, district and regional management teams, and other partners within the company.

You'll Come With

• 5+ years of Retail Management experience in a Big Box or Specialty environment
• Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
• Ability to lift and move boxes weighing up to 40 lbs.
• Experience utilizing scheduling and reporting computer software
• Travel may be required from time to time.

Salary Range: $78,140 - $97,675 /annual

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.