Sales Manager

Moore Home Services HVAC; Santa Rosa (CA); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Comprehensive health insurance

401(k) retirement plan with company match

Generous vacation and sick leave

Job summary

A leading HVAC service provider in Santa Rosa is seeking an experienced Sales Manager to lead their residential sales team. This role involves driving revenue growth, developing sales professionals, and ensuring an ethical, customer-focused experience. The ideal candidate will have a minimum of 5 years of residential HVAC sales experience, with proven leadership and team development skills. This position offers a competitive salary range of $120,000 to $140,000 annually and a supportive work environment.

Qualifications

• 5+ years of residential HVAC sales experience.
• At least 2 years in a sales leadership or management role.
• Proven experience training and developing sales teams.

Responsibilities

• Lead the residential sales team to achieve revenue goals.
• Develop and implement sales strategies.
• Analyze market trends to identify new opportunities.

Skills

Leadership

Communication

Sales strategy development

Mentoring

Tools

CRM systems

Microsoft Office Suite

Job description

Position Overview

Moore Home Services is seeking an experienced and results-driven Sales Manager to lead our Residential sales team. This role is responsible for driving revenue growth, developing high‑performing sales professionals, and ensuring a consistent, ethical, and customer-focused sales experience. The ideal candidate is a hands‑on leader who excels at coaching, accountability, and data‑driven decision‑making.

Key Responsibilities

• Lead, coach, and motivate the residential sales team to achieve and exceed revenue goals
• Develop, implement, and refine sales strategies to support HVAC service and replacement growth
• Review and update sales plans annually to align with company objectives
• Monitor and improve key performance metrics such as close rate, average ticket, and customer satisfaction
• Build and maintain strong customer relationships to drive trust, referrals, and repeat business
• Train, develop, and mentor sales team members through structured onboarding, coaching, and field training
• Conduct ride‑alongs, performance reviews, and ongoing skill development
• Analyze market trends, competitor activity, and sales data to identify new opportunities
• Prepare and present sales performance reports to leadership
• Collaborate closely with the General Manager, Marketing, Operations, and Service teams to ensure a seamless customer experience
• Ensure all sales activities comply with company policies, CSLB regulations, and industry standards

Qualifications & Experience

• Minimum of 5 years of residential HVAC sales experience
• At least 2 years in a sales leadership or management role
• Proven experience training, coaching, and developing sales teams
• Strong leadership, communication, and interpersonal skills
• Demonstrated success driving revenue and improving sales performance
• Proficiency with CRM systems and Microsoft Office Suite
• In‑depth knowledge of HVAC systems, products, and residential sales processes

Licensing & Requirements

• Must be eligible to obtain a Home Improvement Salesperson (HIS) license through the California Contractors State License Board (CSLB) upon hire
• Relevant HVAC certifications are a plus

Why Join Us?

• Ongoing opportunities for professional growth and advancement.
• Health insurance: Comprehensive medical, dental, and vision coverage.
• Retirement plan: 401(k) with company match.
• Generous vacation, holidays, and sick leave.
• A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.

Pay Range: $120,000 USD - $140,000 USD

About Moore Home Services

Moore serves Sonoma, Marin, Napa, Santa Rosa, Healdsburg and the North Bay area, with the highest quality, energy‑efficient heating and air conditioning systems in the industry, as well as an unmatched level of knowledge and execution in plumbing services and indoor air quality packages. We are always hiring friendly people who share our values of character, honor, and integrity.

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act.

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