Sales Manager

Socket.dev; Raleigh (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Parental leave

401(k) with profit sharing

Employee home purchase plan

Job summary

M/I Homes is seeking a Sales Leader to direct the sales department, developing and executing strategies to achieve profit targets and quota attainment across markets, including Raleigh.

You will mentor the sales team to meet weekly, monthly, and yearly goals while maintaining high customer satisfaction. The role requires strong leadership, coaching, and analytical skills, and experience in homebuilding sales to boost market share.

Qualifications

• Three to five years of related supervisory sales experience.
• Specific training in sales and marketing techniques.
• Thorough knowledge of the homebuilding industry relative to sales.
• Strong customer-service orientation.
• Ability to recruit and train associates.

Responsibilities

• Lead and motivate sales staff to achieve weekly, monthly, and yearly sales goals.
• Assign quotas, goals, and sales areas and monitor these alongside team morale.
• Actively train and coach salespeople to reach their selling potential.
• Assist with developing competitive insights and quarterly reports to secure market share.
• Resolve issues between sales, homeowners, production, and office staff to ensure customer satisfaction.

Skills

Leadership

Customer service

Negotiation

Communication

Market knowledge

Team coaching

Blueprints knowledge

Analytical skills

Recruitment

Job description

M/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving's drive to always "treat the customer right," we have fulfilled the dreams of over 170,000 homeowners and grown to become one of the nation's leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis/St. Paul, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.

Job Summary

Leads sales department through the development and implementation of sales strategies to achieve profit potentials, quota attainment, and sales goal achievement commensurate with M/I Homes objectives.

Assists in critical path sales training, through one-on-one dialogue with NHC on a biweekly basis.

Duties and Responsibilities

• Leads and motivates sales staff to achieve weekly, monthly, and yearly sales goals. Monitor and enhance New Home Sales Consultant performance and efficiency to ensure successful programs are developed and sales goals are achieved consistently.
• Assigns sales team appropriate quotas, goals, and sales areas and continuously monitor these goals as well as team morale.
• Actively and continually trains and coaches salespeople to reach their selling potential through company initiatives and the critical path.
• Continuously improve and periodically gather competitive information and assist in analyzing data to secure market share and positioning & complete quarterly comp reports.
• Acts as liaison between sales team, homeowners, production, office staff and other management team members to resolve issues, concerns, and questions to ensure the Company objective of 100% total customer satisfaction of both internal and external customers.
• Assists sales team meetings to lead, inspire, and train.
• Recruitment and retention of high-quality personnel and culling out of low performance personnel when necessary.
• Continuously challenges sales staff with their professional growth.
• Lead the sales team to continuously improve strategies on how to assist in the efficiency of our manufacturing process.
• Directly supervises sales team through leadership and guidance of operating activities during weekly planned encounters designed to maximize self-generated traffic.
• Assist with special projects as requested and perform additional duties as required.

Minimum Education Experience

Specific training in sales and marketing techniques combined with three to five years of related experience; related industry supervisory experience; and thorough knowledge of the home building industry relative to sales and marketing strategies and techniques.

Skills and Abilities

• Strong customer-service orientation with ability to handle difficult situations.
• Self-motivated with persuasive attitude and outstanding leadership, negotiation, and organizational skills; detail-oriented aptitude.
• General construction knowledge and ability to read blueprints helpful.
• Decisiveness and good judgment, problem-solving and analytical skills to act with authority and take risks in an environment with little direction from others.
• Excellent verbal and written communication skills for interaction with a variety of people inside and outside organization.
• Working knowledge of given market in relation to geographical locations.
• Self-prospecting & realtor relationship skills and experiences.
• Ability to recruit and train NHC & Associates.
• Ability to assess competitive sales environment and provide effective countermeasures or solutions.
• Makes sure all communities, sales offices, and models are up to brand standards.

Work Conditions and Physical Requirements

Travel demands which require possession of a valid driver's license.

M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee home purchase plan and more.

We are committed to attracting, developing, and retaining talent that reflects the customers we serve and the communities where we live and work.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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