Sales Manager

Milan Laser; Portland, Northern (ME, KY); Hybrid; USD 55,000 - 70,000; Full time

Job summary

Milan Laser Hair Removal in Portland, ME is seeking a Sales Manager to guide clients through their laser hair removal journey, drive revenue growth, and lead a small team. The role emphasizes consultative selling, delivery of tailored packages, and maintaining top-tier customer service.

The position offers a base salary with uncapped commissions, a collaborative culture, and opportunities for internal advancement within a growing national provider.

Qualifications

• 2+ years of experience in a commission-driven environment.
• Proven track record of meeting or exceeding sales goals.
• Ability to mentor and manage a team of 2–5 employees.
• Strong communication and presentation skills; proficient with computer systems.

Responsibilities

• Execute established sales processes to achieve revenue targets.
• Manage all aspects of the sales cycle: consulting, closing and retention.
• Analyze sales data and KPIs to identify opportunities and gaps.
• Deliver engaging product consultations to convert leads to clients.
• Promote treatment packages through persuasive sales techniques.
• Proactively seek client reviews and referrals; utilize financing options.
• Coach and develop team members to hit sales goals and foster a positive environment.
• Foster strong customer relationships by delivering world-class service.

Skills

Consultative selling

Negotiation

Closing abilities

Strategic thinking

Team management

Communication skills

Presentation skills

Computer skills

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

When you work at Milan Laser Hair Removal, you don’t just have a job, you have a career. As the largest laser hair removal company in the nation, we take pride in offering opportunities across multiple disciplines, with room to grow. And, we do it in a fun, inclusive, and supportive environment. Whether you work in our customer care center, our headquarters, or at one of our 410+ clinics across the country, you can count on working alongside the best of the best in the industry.

Our Culture

The Milan Laser team is comprised of the most talented, hard-working, and fun-to-be-around folks in the industry. We take pride in being the largest laser hair removal company in the U.S., and our commitment to offering world-class customer service runs deep. At Milan Laser, we believe in recognizing employees for their contributions and celebrating our accomplishments along the way.

Culture

Clinic Manager

Medical Provider

Client Specialist

Our Values

Our core values govern the manner in which we work together, conduct our business and make decisions.

WOW CUSTOMERS

With world-class customer service

In each other and follow through on commitments.

COLLABORATION

To build relationships and fuel innovation.

In the service and products we provide.

RESPECT DIVERSITY

And treat each other with dignity.

POSITIVITY

And fun are encouraged and embraced.

PRIDE

In what we do and who we are.

Do You Have The Milan Magic?

We’re looking for people who are passionate about making a difference. Laser hair removal isn’t just about smooth skin. It’s about changing people’s lives by offering a transformative service in a supportive environment. We’re a growing company with excellent benefits, a progressive culture, and endless opportunities.

Medical Professionals

All procedures at Milan Laser are performed by highly-skilled medical professionals. If you crave a work-life balance (we’re serious - no overnights and no holidays!) and the opportunity to make a real impact on the lives of others, check out our open medical positions now.

Set the tone for happy clients, exciting sales, excellent customer service, and the opportunity to grow your own team at Milan Laser. Our clinic managers cultivate lasting relationships with clients, driving sales for the company and opportunities for you, like uncapped commissions and room for growth within the organization.

Clinic Operations

Our client specialists are among the most influential roles at Milan as they are the first friendly faces our clients meet at their initial appointments and help them become the most confident versions of themselves as they embark on their hair-free journeys. The sky is the limit for client specialists — this role offers many opportunities for growth and internal promotions within Milan.

Corporate Team

Our corporate teams are expanding to meet the needs of our fast-growing organization. Whether you’re a financial genius, a marketing maven, an HR expert, a facilities pro, a technology wizard, a client service guru, or a warehouse and packaging master, we have the career for you. Our corporate teams enjoy an open, collaborative work environment and a fast-paced atmosphere.

We want you to be happy, so we’re giving you comprehensive benefits that include competitive pay, paid vacation, off on major holidays and 401k options! Of course, we also offer health, dental, disability, and life insurance. Did we also mention free laser hair removal?

GENEROUS PTO

Full-time employees have flexible schedules and generous PTO PLUS 7 holidays.

Employees and their spouses receive free laser hair removal treatments.

401K

4% match of employee contributions. Contributions are immediately fully vested.

Provides grants to employees with financial hardships.

Thrive in a collaborative environment with casual dress code.

Milan Laser Hair Removal is one of the nation’s premier laser hair removal providers. That’s because we use the top of the line laser, and all our treatments are performed by licensed medical professionals. Additionally, we provide our exclusive Unlimited Package™, guaranteeing lifelong results to all of our clients. With over 400+locations across 38+ states and ambitious plans for national expansion, Milan offers an exciting opportunity to join a dynamic and growing company dedicated to helping individuals live their lives to the fullest.

Location:Portland, ME

Compensation: Base Pay Rate of $55,000 plus uncapped commission 3.0%

Your Ability to Make a Difference:

Join Milan Laser Hair Removal and become an integral part of a team dedicated to transforming lives. As a Sales Manager, your role goes beyond sales-it’s about shaping experiences, fostering growth, and driving results.

• Elevate Customer Experience: Enrich the lives of our clients by providing unparalleled service and personalized solutions, leaving a lasting impression that exceeds their expectations.
• Fuel Business Growth: Drive revenue and expansion by leveraging your entrepreneurial spirit and passion for success to capitalize on sales opportunities and cultivate client relationships.
• Inspire Growth Mindsets: Foster a culture of continuous learning and development, empowering both yourself and your team to embrace new challenges and strive for excellence.
• Lead with Purpose: Lead by example, embodying our values of integrity and inclusivity while guiding and inspiring your team to reach their full potential.
• Harness Data for Success: Utilize data-driven insights to inform strategic decisions, optimize operations, and drive innovation, ensuring sustainable growth and client satisfaction.

The Fundamentals for Success:

We are seeking a passionate Sales Manager with a drive for results and a commitment to customer satisfaction to join our team. As the Sales Manager, you will play an instrumental role in guiding clients through their laser hair removal journey, creating tailored treatment packages, driving revenue growth, and leading a team to success. This role offers competitive earning potential with a base salary plus uncapped commission.

Experience & Skills

• 2+ years of experience in a commission driven environment
• Proven track record of exceeding established sales goals and leading top-performing teams
• Exceptional consultative selling, negotiation, and closing abilities
• Strategic thinking and ability to anticipate client needs and provide proactive recommendations
• Ability to mentor and manage a team of two to five employees to peak performance
• Strong communication and presentation skills, both written and verbal
• Comfortable using various computer systems and software
• High school diploma or GED equivalency; Bachelor’s degree preferred

Position Responsibilities

• Successfully execute established sales processes to achieve robust revenue targets
• Manage all aspects of the sales cycle - consulting, closing, and customer retention
• Continuously analyze sales data and KPIs (lead conversion, sold percentage, revenue, etc.) to identify opportunities and areas for improvement
• Deliver engaging product consultations to convert leads to clients, while educating clients on laser hair removal
• Promote treatment packages through persuasive sales techniques and value propositions,
• Proactively seek client reviews and referrals
• Utilize financing options to ensure sales excellence
• Coach and develop team members to achieve sales goals and foster a positive work environment
• Foster strong customer relationships by delivering world-class customer service
• Assist clients with questions or concerns about treatments
• Discretion with confidential information is a must
• Utilize various computer systems and software to manage day-to-day operations, scheduling and tracking sales performance.
• Medical, dental, vision, disability and life insurance within 30 days
• Paid time off starting immediately
• 6 paid holidays a year
• 401K retirement plan with vested employer match
• Supportive culture where leadership cares about each and every employee

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality.

At Milan Laser Hair Removal, we're passionate about equity, inclusion, and diversity. We believe that a diverse team is essential for delivering excellent service and achieving health equity for our clients. We go beyond demographics, valuing the unique identities and experiences of our employees. Our commitment is to build a team that reflects the clients we serve. We're an equal opportunity employer, welcoming all qualified individuals, regardless of race, color, religion, gender, sexual orientation, and more. Milan Laser Hair Removal is dedicated to creating an inclusive, discrimination-free workplace where everyone can thrive.

ADA Statement

Milan Laser Hair Removal complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail] .