Sales Manager

The Hotel at Avalon; Pittsburgh (Allegheny County); Hybrid; USD 55,000 - 90,000; Full time

Job summary

The Pittsburgh Marriott City Center is seeking a Sales Manager to oversee on-site sales efforts, targeting group and corporate accounts to meet and exceed revenue goals for rooms, F&B, and event spaces. This role requires proactive prospecting, client entertainment, and cross-department coordination to deliver exceptional service.

Ideal candidates will have hospitality sales experience, strong communication skills, and the ability to work effectively in a fast-paced hotel environment.

Qualifications

• 1+ years of past sales experience preferred.
• Hospitality sales experience, catering sales preferred.
• Experience at a similar size and quality hotel.
• Strong verbal and written communication in English.
• Proficient with MS Word and Excel.

Responsibilities

• Solicit new and existing accounts to meet revenue goals via telephone prospecting, outside sales calls, site inspections, and written communication.
• Maximize hotel revenue by selling all facets of the property to clients.
• Coordinate with departments to service accounts and maintain documentation.
• Develop and deliver persuasive sales presentations to prospective clients.
• Entertain clients as appropriate and manage relationships to exceed revenue targets.

Skills

Sales experience

Hospitality experience

Communication skills

English proficiency

Microsoft Word

Microsoft Excel

Delphi

Revenue management

Team leadership

Job description

## Sales ManagerApply: On-Site: Marriott Pittsburgh City Center - Pittsburgh, PA: Full time: Posted Today: JR119674**About Us**At the Pittsburgh Marriott City Center, we don’t just offer exceptional hospitality — we offer exceptional careers. Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm. What truly sets us apart is our people. We believe that our success begins with an engaged and empowered team. That’s why we’re committed to providing a supportive, inclusive, and dynamic workplace where every associate can grow and thrive. With comprehensive benefits and a culture rooted in respect and belonging, the Pittsburgh Marriott City Center is more than just a place to work — it’s a place to build your future. Discover how far your potential can take you. Join us today.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**### Tipped/Service Charge Eligible? No### Discretionary Performance Bonus Eligible? No**Overview**Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.### **Essential Duties and Responsibilities*** Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.* Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.* Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments’ participation in servicing accounts.* Develop and conduct persuasive verbal sales presentations to prospective clients.* Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.* Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.* Comply with attendance rules and be available to work on a regular basis.* Prepare correspondence to customers, internal booking reports and file maintenance.* Participate in daily business review meetings, pre-convention meetings, training and other sales-related meetings as required.* Attend trade shows, community events and industry meetings.* Knowledge of market trends, competition, and key customers of the hotel.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.**Qualifications and Skills*** 1+ years of past sales experience preferred.* Essential prior experience in the field of hospitality with specific experience in catering sales.* Must have experience at a similar size and quality hotel.* Requires good communication skills, both verbal and written. Must be able to speak, read, write, and understand English. Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Knowledge of sales skills, revenue management, training, and motivation of peers.* Knowledge of hotel features, benefits, and competing hotels within the market* Ability to execute appropriate action plans.* Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.* Leadership skills to motivate and develop staff and to ensure accomplishment of goals.* Able to set priorities, plan, organize, and delegate.* Written communication skills to be concise, well organized, complete, and clear.* Ability to work effectively under time constraints and deadlines.* Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.