Sales Manager

Ulta Beauty; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading beauty retailer is seeking a Sales Manager in Orlando, Florida to lead a high-performing team in delivering exceptional guest experiences. This role involves managing Beauty Advisors and operational processes while focusing on sales growth and Net Promoter Score (NPS). Ideal candidates will demonstrate strong leadership skills, a passion for beauty, and a commitment to achieving performance targets. Join a company that values vision, mission, and growth opportunities.

Qualifications

• Experience leading and developing a team to achieve sales targets.
• Strong customer service orientation with an emphasis on NPS.
• Ability to manage multiple operational processes and compliance standards.

Responsibilities

• Lead and develop a high-performing sales team.
• Accountable for sales, service, and operational processes.
• Drive guest experiences and manage NPS effectively.

Job description

Overview

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

General Summary & Scope

The Sales Manager (SM) leads Ulta Beauty’s mission, vision, and values by developing a high‑performing team that consistently delivers top‑line sales growth across all categories. The SM manages Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers, and is accountable for all aspects of the retail business with the exception of boutiques, including sales, service, and operational process. The SM is responsible for Net Promoter Score (NPS) and delivering an exceptional guest experience. This leader drives the business through a focus on performance (NPS, sales, and in‑store events), people (guest service and associate training), and process (standard operating procedures and compliance standards).