Sales Manager

David; Hoover (AL); Presencial; USD 42 000 - 64 000; Tempo integral

Resumo da oferta

David is seeking a proactive retail store leader to drive a customer-first culture and elevate service standards. You will manage shifts, coach team members, and ensure high performance while meeting sales and budget targets.

The role requires 2–4 years of retail management experience in apparel or specialty stores, and familiarity with POS systems. Full-time hours span seven days; strong leadership and communication are essential.

Qualificações

• High School Diploma or GED required.
• 2–4 years retail management experience in apparel or specialty store.
• Experience with a computerized POS system preferred.

Responsabilidades

• Leads and models a customer-first culture across all roles.
• Manage active floor by assigning shifts, reviewing results, and giving feedback for five-star customer experience.
• Provide ongoing coaching to enhance selling skills and processes.
• Monitor payroll to keep hours within monthly budget and track timesheets.
• Lead store to achieve Total Monthly Income goals through foundational excellence and leadership.
• Oversee inventory, special orders, receiving, layaway, stock checks, and repairs.

Conhecimentos

Leadership

Coaching

Customer focus

Staffing

Budgeting

Formação académica

High School Diploma or GED

Retail management experience (2-4 years)

Ferramentas

POS system

Descrição da oferta de emprego

As a member of the management team, you will assist in building and retaining a high performing team, create a consistent environment of world class customer service, and exceed sales plan. You are a dynamic, attentive, and an inspiring leader who has mastered relationship building with team members and customers alike, acting as a mentor, leader, and coach. You will build a climate of high performance and five-star customer service by maximizing the performance and productivity of a team of motivated, friendly, enthusiastic, and engaged team members.

Essential Job Functions:

Customer Focus

• Leads and models a customer first culture across all roles.
• Accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience.
• Provide ongoing coaching and training to enhance individual selling skills, behaviors, and processes.

Analyzing and Decisions Making

• Monitor the store payroll to assist in ensuring hours do not exceed the monthly budget, accurately monitoring and acknowledging timesheets for all roles that clock in and out for all scheduled shifts, breaks and meals
• Assist in leading the store to achieve Total Monthly Income (TMI) Goals consistently by executing foundational excellence and performance-based leadership, for front of house and alterations combined.
• Monitors inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensures first quality standards for all merchandise.

Managing Performance

• Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.
• Observes individual team member performance and enforces action plans for improvement through weekly performance discussions using customer reviews and mystery shops.
• Assists in building a strong bench and talent pipeline, ensuring the store is always staffed, to achieve all staffing goals and fills open positions within 30 days.
• Other duties as assigned.

Education & Credentials:

• High School Diploma or degree.
• Two-four years prior retail management experience in an apparel or specialty store environment.
• Prior experience with a computerized POS system.

Work Hours and Physical Demands:

Full time hours Sunday through Saturday 40 hours a week

While performing the duties of this job, the employee is required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers. The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer and all other electronic devices for long periods of time.