Sales Manager

Schulte Hospitality Group; Dallas (TX); On-site; USD 60,000 - 68,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health insurance

401(k) plan

Paid parental leave

Paid time off

Holiday pay

Pet insurance

Employee assistance program

Schulte Savings Marketplace discounts

Job summary

Schulte Hospitality Group in Dallas seeks a dynamic Sales Manager to drive loyalty and grow share of account through exceptional service across the guest experience.

You will negotiate group business, manage hotel services, and coordinate with the DOS and departments to meet revenue goals, while developing targeted accounts and maintaining a robust sales process.

Qualifications

• Minimum of high‑school education; post‑high‑school education preferred.
• Minimum of two (2) years in a hotel service role or sales experience preferred.

Responsibilities

• Drive customer loyalty to grow share of account by delivering service excellence throughout each customer experience.
• Negotiate group business, guest room rates, meeting room rental, and hotel services within assigned markets that meet or exceed hotel revenue goals.
• Ensure all aspects of solicitation, closing, and customer communications are complete, documented, and maintained with an active trace/follow‑up system.
• Maintain accurate and complete use of the sales system per SOP, including recording all bookings and lost business.
• Identify and solicit new accounts via telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person.
• Develop, maintain, and prospect a target list of accounts and communicate updates to DOS.

Skills

Customer service

Communication

Negotiation

Relationship building

Education

High school education

Post-high school education preferred

Job description

Schulte Hospitality Group

Schulte Hospitality Group (SHG) is seeking a dynamic, service-oriented Sales Manager to join our team. SHG is an organization rooted in a service culture, focused on hospitality, respect, authenticity, and a commitment to our stakeholders. We are passionate hoteliers eager to add like‑minded people to our rapidly growing team.

What’s In It For You?

When you join SHG you’ll be part of an inclusive, employee‑focused workplace that invests in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people.

SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including:

• Daily Pay
• Free telemedicine and virtual mental health care access for all associates starting day one
• Multiple health insurance and life insurance options
• 401(k) plan + company match
• Paid parental leave
• Paid time off
• Holiday pay
• Pet insurance
• Employee assistance program
• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships and more

Job Duties and Responsibilities

• Drive customer loyalty to grow share of account by delivering service excellence throughout each customer experience.
• Negotiate group business, guest room rates, meeting room rental, and hotel services within assigned markets that meet or exceed hotel revenue goals.
• Ensure all aspects of solicitation, closing, and customer communications are complete, documented, and maintained with an active trace/follow‑up system.
• Maintain accurate and complete use of the sales system per SOP, including recording all bookings and lost business.
• Identify and solicit new accounts via telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person.
• Develop, maintain, and prospect a target list of accounts and communicate updates to DOS.
• Detail BEOs with clients for groups with meeting space and distribute with appropriate staff.
• Organize banquet or catering services to ensure all events run as planned.
• Meet with heads of other departments to coordinate any planned events.
• Monitor events and address unexpected problems as they arise to keep functions on track.
• Conduct pre‑ and post‑conference meetings when agreed with the client.
• Attend property‑specific receptions to generate leads and interact with customers.
• Organize and execute local area blitzes.
• Implement special promotions relating to sales segment.
• Establish relationships with local businesses and organizations, and be an active member in local industry associations.
• Build relationships with competitors in similar roles to stay apprised of market trends and industry supply changes.
• Consistently meet or exceed sales goals, including predetermined revenue and sales activity targets.
• Other duties as assigned.

Education and Experience

• Minimum of high‑school education; post‑high‑school education preferred.
• Minimum of two (2) years in a hotel service role or sales experience preferred.

Knowledge, Skills and Abilities

• Outgoing personality.
• Maintain a professional image through appearance and dress.
• Work collaboratively with the hotel service team to provide exceptional customer service.
• Clear, concise written and verbal communication skills.
• Demonstrate ability to achieve sales goals.
• Proactive sales approach; assertive, fast‑paced, driven to succeed.
• Excellent time‑management skills.
• Understand the need for a time strategy as developed by Revenue Management.
• Flexible work hours that may include evenings, weekends, and holidays.
• Experience with the hiring process, which may include a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This description only provides a general outline of the benefits and compensation applicable to this position. PTO is available for eligible associates per Company policy.
• Schulte Hospitality Group is an Equal Opportunity Employer.

Compensation

$60,000‑$68,000