Sales Manager

DoubleTree by Hilton Hotel Hotel Toronto Airport West; Columbia (SC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401K

Generous PTO program

Job summary

Raines Co. is seeking a Sales Manager to lead a sales team, drive direct sales, marketing initiatives, and segment-focused revenue growth. You will mentor a team, forecast results, and coordinate with departments to maximize occupancy and revenue.

The role emphasizes strategic planning, relationship-building with clients, and delivering superior guest service while achieving departmental goals in a dynamic market.

Qualifications

• Two years prior hotel sales, catering manager, or progressive hotel experience.
• Experience with Delphi FDC and proficient in Microsoft 365.
• Experience with brand's PMS and sales related applications.
• Minimum High school diploma, GED or equivalent.
• Bachelor's degree in Business Administration, Marketing, or related major preferred.

Responsibilities

• Maintain a warm and friendly demeanor at all times.
• Meet or exceed budgeted RevPAR goals.
• Forecast revenues for the following month with accuracy.
• Analyze short-term fluctuations and direct selling activities to maximize revenues.
• Prepare sales and marketing plan for the following year.
• Ensure front desk agents are familiar with all sales programs and key accounts.
• Produce sales department reports in a timely manner.
• Identify revenue opportunities and pursue new business.

Skills

Hotel sales experience

Education

High school diploma / GED

Bachelor's degree in Business/Marketing (preferred)

Tools

Delphi FDC

Microsoft 365

PMS systems & sales apps

Job description

Raines Co. - Your Future is Now!

You are passionate about sales, strategic planning, and your competitive spirit drives you to "Win" in your market! We are searching for an experienced Sales Manager to be a strong leader and team builder. The ability to define success then provides the sales team with the direction and training needed to exceed departmental goals.

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Job Summary:

The Sales Manager is responsible to develop and foster business through pro-active direct sales, marketing, and solicitation for various or specific market segments.

Essential Job Functions

• Maintain a warm and friendly demeanor at all times.
• Meet or exceed budgeted RevPAR goals.
• Accurately forecast revenues for the following month.
• Analyze short-term fluctuations and direct selling activities to maximize revenues.
• Prepare sales and/or marketing plan for the following year.
• Ensure front desk agents are familiar about all sales programs and key accounts.
• Produce sales department reports in a timely manner.
• Know which market segments produce effective business for the property and how to balance them to maximize revenues. Perform displacement analysis for groups or accounts as needed.
• Know SWOT of property and competitive set.
• Read and interpret STR results weekly and monthly.
• Identify revenue opportunities and work to secure business from them.
• Use company-wide tools, systems and applications without exception.
• Demonstrate commitment to superior guest service through personal response to guest needs.
• Conduct site visits, coordinating with all departments for show rooms.

Experience and Education:

• Two years prior hotel sales, catering manager, or progressive experience in a hotel environment
• Experience with Delphi FDC and proficient in Microsoft 365
• Experience with brand's PMS and sales related applications
• Minimum High school diploma, GED or equivalent
• Bachelor's degree in Business Administration, Marketing, or related major preferred

Travel:

Up to 75% travel requirement.
Must possess a valid driver's license and reliable transportation

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.

EEO/D/V