Sales Manager

Line-Austin; Austin (TX); Presencial; USD 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free meals

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Employee discounts

Descripción de la vacante

The LINE Hotels is seeking a dynamic Sales Manager to join our Austin team. You will drive revenue by actively pursuing new and existing accounts, coordinating with Operations, Front Office, and F&B, and leveraging company programs to meet and exceed targets.

We value a genuine passion for hospitality and an entrepreneurial spirit. This role offers a collaborative, innovative environment across iconic LINE properties, with opportunities to build relationships in a creative community.

Formación

• Four-year college degree preferred.
• Minimum of three years of hospitality sales experience.
• Strong knowledge of group market and sales experience preferred.
• Excellent reading, writing and oral proficiency in English.

Responsabilidades

• Respond to internal and external Sales inquiries or requests and provide assistance as needed.
• Redirect Sales related calls or distribute correspondence to the appropriate person of the team.
• Act as a liaison with other departments or functions (Operations, Front Office, F&B, etc.).
• Actively solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communications.
• Adjust group pricing and recommend group concessions as needed to secure group business in support of hotel budget targets.
• Use company wide programs, sales developments, prospecting projects and reporting for group business development.
• Follow up on all business inquiries and leads to generate group room nights and associated food and beverage revenue to impact RevPar performance.
• Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined.
• Develop and maintain rapport with hotel community and key community contacts to ensure a visible presence in the industry.
• Perform customer site inspections to uncover needs and present solutions that will maximize booking opportunity and create strong customer relationships.
• Create VIP or Group resumes identifying and communicating traveler’s needs and acting as liaison to ensure all operational and marketing aspects of their stay are met.
• Understand and utilize the sales tools the company provides and to follow and support all sales and marketing operating systems.
• Review daily arrivals to isolate potential new clients.
• Participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings, and Planning Visits.
• Consistently offer professional, friendly and engaging service.
• Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees.
• Balance operational, administrative and colleague needs.
• Ensure staff understands their job expectations before holding them accountable.
• Attend relevant meetings.

Conocimientos

Outstanding communication

Interpersonal skills

Multitasking

Team player

Educación

Four-year college degree preferred

Herramientas

MS Office (Excel, Word, PowerPoint)

Delphi

Access database tools

Descripción del empleo

Benefits

• Free food & snacks
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts

About our Brand

More than a group of hotels, the LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.

We are seeking a dynamic Sales Manager to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

Responsibilities

1. Respond to internal and external Sales inquiries or requests and provide assistance as needed
2. Redirect Sales related calls or distribute correspondence to the appropriate person of the team
3. Act as a liaison with other departments or functions (Operations, Front Office, F&B, etc.)
4. Actively solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communications
5. Adjust group pricing and recommend group concessions as needed to secure group business in support of hotel budget targets
6. Use company wide programs, sales developments, prospecting projects and reporting for group business development
7. Follow up on all business inquiries and leads to generate group room nights and associated food and beverage revenue to impact RevPar performance
8. Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined
9. Develop and maintain rapport with hotel community and key community contacts to ensure a visible presence in the industry
10. Perform customer site inspections to uncover needs and present solutions that will maximize booking opportunity and create strong customer relationships
11. Create VIP or Group resumes identifying and communicating traveler’s needs and acting as liaison to ensure all operational and marketing aspects of their stay are met
12. Understand and utilize the sales tools the company provides and to follow and support all sales and marketing operating systems. Ability to sell all hotel products and services
13. Review daily arrivals to isolate potential new clients
14. Participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings, and Planning Visits
15. Consistently offer professional, friendly and engaging service
16. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees
17. Balance operational, administrative and colleague needs
18. Ensure staff understands their job expectations before holding them accountable
19. Attend relevant meetings

Competencies

1. Four-year college degree preferred
2. Must have a minimum three (3) years of experience in hospitality sales required
3. Market knowledge and sales experience preferred
4. Strong experience in Group Market preferred
5. Strong ability in using MS Office (MS Excel, Word, and MS PowerPoint, in particular) Delphi and access database tools
6. Outstanding communication and interpersonal skills
7. Ability to handle data with confidentiality
8. Excellent reading, writing and oral proficiency in the English Language
9. Excellent organizational, time management skills and attention to detail
10. Ability to multitask
11. Work well under pressure, requires being a team player

Compensation & Benefits

We offer competitive wages and benefits while fostering a diverse and inclusive work experience.

We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.