Sales Management Trainee

The Granite Group; Woburn (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

The Granite Group in Woburn, MA is seeking a Sales Management Trainee. This full-time, on-site role supports day-to-day sales activities, assists customers, processes orders, and learns product lines across plumbing, heating, cooling and related categories.

You will shadow experienced sales professionals, participate in training sessions, learn operations systems and tools, and contribute to team goals. Over time, you’ll take on more responsibility in account management and branch operations.

Qualifications

• Entry level role focused on developing sales leadership skills.
• Excellent verbal and written communication required.
• Customer service orientation with problem-solving abilities.
• Interest in learning product lines and branch operations.
• Valid driver's license and reliable transportation may be beneficial.
• Retail or wholesale experience helpful but not required.

Responsibilities

• Shadow experienced sales professionals and learn daily workflows.
• Attend training sessions and learn operational systems.
• Assist customers and process orders.
• Support branch leadership to achieve goals.
• Progress to manage customer accounts and roles in sales/branch ops.

Skills

Communication

Customer Service

Sales

Training

Teamwork

Attention to detail

Driver's license

Education

Associates or Bachelor's degree in Business/Marketing or related field

Job description

Company Description The Granite Group is a leading distributor of plumbing, heating, cooling, piping, water systems, and energy products serving contractors and fuel dealers across the Northeast through nearly 80 wholesale branches and a robust online store. Headquartered in Concord, NH, the company also operates 18 retail showrooms under the Sink & Spout and Designer Bath brands, featuring an expert team and a wide range of decorative plumbing fixtures and accessories. Founded in 1971 in Worcester, MA, The Granite Group has grown steadily while maintaining a strong focus on its people and customers. The company takes particular pride in its workplace awards, highlighting a culture that values collaboration, development, and long-term careers.

Role Description The Sales Management Trainee is a full-time, on-site role based in Woburn, MA, designed to prepare team members for future leadership positions in sales and branch operations. In this role, the trainee supports day-to-day sales activities, including assisting customers, branch deliveries, processing orders, and learning product lines across plumbing, heating, cooling, and related categories. The trainee works closely with sales and branch leadership to understand account management, inventory processes, pricing strategies, and customer relationship management. Daily responsibilities include shadowing experienced sales professionals, participating in training sessions, learning operational systems and tools, and contributing to team goals. Over time, the trainee will take on increasing responsibility for managing customer accounts, supporting branch performance, and developing skills needed for a sales or branch management role.

Qualifications

• This is an entry level job
• Candidates should possess strong Communication skills, including clear verbal and written communication and active listening.
• Candidates should possess Customer Service skills, with a focus on responsiveness, problem-solving, and creating positive customer experiences.
• Candidates should possess Sales skills, including relationship building, understanding customer needs, and supporting product recommendations.
• Candidates should possess Training-related skills, including willingness to learn, openness to feedback, and ability to apply new concepts quickly.
• Additional beneficial qualifications include a strong work ethic, attention to detail, basic math and computer skills, and comfort working in a fast-paced, team-oriented environment.
• Prior experience in retail, wholesale distribution, or a customer-facing role is helpful but not required; a valid driver’s license and reliable transportation may be beneficial depending on job responsibilities.
• An associate’s or bachelor’s degree in Business, Marketing, or a related field is preferred, though relevant experience and demonstrated potential for growth are also valued.