Sales Leader I - Business Banking - Virtual Client Team

PNC Financial Services Group, Inc.; Phoenix, Northern (AZ, KY); Hybrid; USD 134,000 - 223,000; Full time

Benefits offered by this job

Medical/prescription coverage

401(k) with match

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking a Sales Leader I for the Virtual Business Banking organization. You will lead a team of Relationship Managers targeting $2–$10 million in annual client revenue, coordinating daily activities and driving new business and deeper relationships.

The role emphasizes risk management, enterprise-wide collaboration, and a focus on customer experience. Locator flexibility includes multiple office locations with MT/PT/CT zone alignment when possible.

Qualifications

• Conflict management, decision making, and critical thinking skills.
• Strong communication skills and ability to manage multiple priorities.
• Experience in sales leadership and client relationship management.

Responsibilities

• Lead and direct a team of virtual Business Banking Relationship Managers.
• Develop and execute account and sales plans to attract and grow clients.
• Manage risk and ensure regulatory/compliance adherence across the team.

Skills

Conflict Management

Decision Making

Effective Communications

Managing Priorities

Sales Management

Selling

Education

Bachelor's degree

Job description

# **Position Overview**At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Sales Leader I within PNC's Virtual Business Banking organization, you will be based in any PNC office location, and can be in one not listed in this posting. Leads a team of virtual Business Banking Relationship Managers. Clients are businesses within 2 - 10MM in annual revenue. Preference for candidates on MT, PT or CT zones. Most business clients will be on MT zone.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.# **Job Description*** Manages and directs a team to achieve business results and customer experience goals. May have direct sales and client responsibilities. Oversees the execution of strategy.* Leads and coordinates the daily activities of team members engaged in customer and/or prospect management activities. Achieves business results, attracts new customers and/or grows existing customer relationships by coaching and managing to defined strategies and tactics. Develops and oversees the execution of account and sales plans. May have direct sales and client responsibilities.* Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.* Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing the full range of PNC's products and services to the client. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.* Develops team members while monitoring progress against individual goals. Motivates and develops staff, including acquiring top talent and managing performance-based issues. Effectively plans, organizes, directs, analyzes and evaluates staff and processes. Connects strategy to day-to-day activities and updates the team on a regular basis.* As defined with the business, coaches team members on skills needed to analyze, evaluate and mitigate credit risk and to lead others on credit requests by utilizing advanced knowledge of credit fundamentals and internal credit policies.PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:* **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.* **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:* **Include Intentionally** - Cultivates diverse teams and inclusive workplaces to expand thinking.* **Live the Values** - Role models our values with transparency and courage.* **Enable Change** - Takes action to drive change and innovation that will transform our business.* **Achieve Results** - Takes personal ownership to deliver results. Empowers and trusts others in decision making.* **Develop the Best** - Raises the bar with every talent decision and guides the achievement of all employees and customers.# **Qualifications**Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.## **Competencies**Conflict Management, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Sales Management, Selling.## **Work Experience**Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.## **Education**Bachelors## **Certifications**No Required Certification(s)## **Licenses**No Required License(s)## **Language Assessments**No Required or Preferred Language Assessments# **Pay Transparency**Base Salary: $100,100.00 – $223,080.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.# **Application Window**Generally, this opening is expected to be posted for two business days from 09/24/2026, although it may be longer with business discretion.# **Benefits**PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.