Sales Lead with Keys

Deckers Group; San Francisco (CA); On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

Store discounts

Opportunities for growth and development

Job summary

Deckers Brands is seeking a Sales Lead in San Francisco, CA, to create personalized shopping experiences that enhance brand loyalty. The ideal candidate will have strong communication skills, manage inventory, and volunteer to ensure customer satisfaction.

With responsibilities that include operating registers and maintaining a tidy store environment, this role requires at least two years of retail experience and a High School Diploma. A competitive pay package and opportunities for growth are offered.

Qualifications

• Two years of retail store experience preferred.
• Excellent verbal and written communication skills.
• Highly motivated team player and self-starter.

Responsibilities

• Create personalized shopping experiences for customers.
• Operate cash register and handle money accurately.
• Stock merchandise according to Visual Merchandising standards.

Skills

Customer service

Communication skills

Teamwork

Problem-solving

Multi-tasking

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Responsibilities

As a Sales Lead, you create personalized shopping experiences for our customers that drive brand loyalty. You greet customers promptly, address questions accurately, communicate the return policy, maintain a positive, cheerful attitude, and adhere to a dress code. You operate the cash register, handle money accurately, check inventory daily, stock merchandise according to Visual Merchandising standards, and maintain a clean back‑stock and break area, including daily vacuuming, sweeping, and dusting. You practice safety‑consciousness, respond to theft as outlined by company policies, promote a positive work environment, recognize outstanding team performance, and maintain a respectful workplace.

Core Competencies

• Ensure the highest level of customer service possible, as outlined in our Service Training Program
• Prioritize brand and product knowledge training and share this knowledge in customer interactions
• Communicate effectively with customers, team members, management, and corporate stakeholders
• Empower team members through communication and recognition
• Contribute to a team and cooperate to achieve goals
• Multi‑task in a fast‑paced environment
• Maintain knowledge of current trends and styles
• Respond to problem situations with professionalism
• Think critically to solve problems and approach challenges with agility

Qualifications

• Two (2) years of retail store experience preferred
• High School Diploma
• Excellent verbal and written communication skills and ability to convey the Deckers Brands vision and mission to team members and customers
• Highly motivated team player and self‑starter
• Excellent team building skills
• Ability to multi‑task in a fast‑paced environment

Additional Requirements

• Flexibility of schedule and hours to meet the needs of the business
• Physical ability to stand for extended periods
• Proficient in Microsoft Office suite of tools and applications
• Valid driver’s license

Salary & Benefits

$25.00 – the salary posted reflects the target for new hire salaries for this role at this specific store location. Individual pay will be determined by location and additional factors, including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.

We offer a competitive pay package, store discounts, and opportunities for growth and development.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.