Sales Lead, Westfield Valencia Town Center

KnitWell Group; California; Vor Ort; USD 27.000 - 33.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Zusammenfassung

White House Black Market in Valencia, CA is seeking a Sales Lead to partner with store leadership, supervise the team, and drive brand standards. You will set the tone for customer-centered experiences and coach staff to exceed goals.

Ideal candidates have retail management experience and strong communication skills, with flexibility for nights, weekends, and holidays. This role focuses on teamwork, operations, and delivering excellent customer service.

Qualifikationen

• Retail management experience preferred.
• Strong communication and interpersonal skills.
• Ability to build customer relationships.
• Willingness to work nights, weekends and holidays.

Aufgaben

• Assist store leadership with opening/closing responsibilities.
• Share brand priorities and messages with store teams.
• Lead on the sales floor with product knowledge and omni-channel approach.
• Provide coaching to keep the team aligned with goals.
• Manage cash handling, scheduling, inventory, and merchandising replenishment.

Kenntnisse

Retail leadership

Customer service

Team coaching

Communication

Jobbeschreibung

About us

Built on the foundation of fashion’s most iconic color contrast – White + Black – WHBM inspires independent women to embrace their power and femininity through modern yet timeless styles. We’re proud to be a place for passionate people to learn, grow, and build empowered careers.

About the role

As a Sales Lead, you partner closely with store leaders to supervise the team, lead by example, and step in to support leadership responsibilities wherever needed. You play a pivotal role in upholding brand standards and helping shape a positive team culture. You will set the tone for achieving team goals by providing clear direction and support. As a role model for the team, you demonstrate a welcoming, customer-centered environment that goes beyond the transaction to create memorable, personalized experiences that reflect our culture of hospitality.

The impact you can have

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

What you’ll bring to the role

• Passion for our brand, fashion, and empowering confidence.
• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• A team player mindset with a high level of ownership and initiative.
• Flexible availability — including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Benefits

• Optional medical, dental, and vision insurance
• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Location: Store 3287-Westfield Valencia Town Center-WHBM-Valencia, CA 91355

Position Type: Regular/Part time

Pay Range: $19.42 - $24.30 Hourly USD

The Company is an equal opportunity employer and welcomes applications from diverse candidates.

Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law.

The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.