Sales Lead, Tampa Premium Outlets

Ann Taylor; Lutz (FL); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development opportunities

Community impact through philanthropy

Job summary

A leading fashion retailer is seeking a Sales Lead for the Tampa Premium Outlets in Lutz, FL. This role focuses on delivering exceptional customer experiences and developing a highly engaged team. Responsibilities include supporting store leaders, modeling customer service behaviors, and maintaining operational standards. Candidates should have retail experience, strong communication skills, and flexibility in availability. The role offers opportunities for professional development and advancement in a dynamic retail environment.

Qualifications

• 6 months of retail sales experience is preferred.
• Management experience is preferred.
• Ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability including evenings and weekends.

Responsibilities

• Support and model excellent customer experiences.
• Assist with onboarding and developing the team.
• Uphold visual and operational standards.
• Provide feedback and coaching to associates.
• Step into the role of manager when needed.

Skills

Retail sales experience

Management experience

Communication skills

Technological proficiency

Organizational skills

Decision-making

Job description

Sales Lead, Tampa Premium Outlets

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About Us

Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women. We are committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere—from the office to special occasions and everywhere in between. We cultivate a culture centered on empowering employees, offering opportunities, benefits, and a supportive environment both inside and outside of work.

About The Role

As a Sales Lead, you will be a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You’ll collaborate with the Store Manager to become an expert on store functions and be ready to step in as manager when needed.

What You’ll Do

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in‑the‑moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
• Seamlessly step into the role of manager when needed.

You’ll Bring to the Role

• 6‑months of retail sales experience (preferred)
• Management experience (preferred)
• Technologically proficient and able to operate a point‑of‑sale system
• Enjoys communicating and coaching
• Flexible availability – including evenings, weekends, and holidays
• Takes initiative in making thoughtful decisions
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Location

Store 2226 – Tampa Premium Outlets – ANN – Lutz, FL 33559

Position Type

Regular/Part‑time

Equal Employment Opportunity

The Company is an equal‑opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex, race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.