Sales Lead - Santa Ana, CA (MAIN PLACE)

JD Sports North America; Santa Ana (CA); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Flexible schedule

Employee discounts

Opportunities to grow

Job summary

Shoe Palace is seeking a Retail Sales Lead to drive sales, motivate the team, and deliver exceptional customer service. The role focuses on leading by example, coaching staff, and maintaining a vibrant store environment.

Applicants should be 18+, with strong sales skills and a willingness to work weekends. Prior retail or athletic footwear experience is a plus. Flexible schedules and growth opportunities are offered.

Qualifications

• Excellent sales and natural leader with strong customer service skills.
• 2+ years in retail or customer service roles preferred.
• Experience in leading and motivating a sales team is a plus.
• Willingness to learn, grow, and take ownership.
• Ability to work in a fast-paced environment and meet goals.
• Energetic, friendly, and engaging with customers.
• Reliable with a strong work ethic and positive attitude.
• Availability to work weekends and holidays as needed.
• Knowledge of fashion and athletic footwear is helpful.
• Bilingual abilities are a plus but not required.

Responsibilities

• Drive sales to maximize store profits and lead the team.
• Provide constructive feedback to sales staff and resolve customer issues.
• Build positive relationships with customers and set a great store example.
• Maintain a clean, organized store and ensure high standards.
• Stay motivated and aligned with personal and team goals.
• Create a welcoming and inclusive store vibe for customers and staff.
• Foster healthy competition to drive performance and morale.
• Sell shoes with energy and have fun while working.

Skills

Sales

Leadership

Customer Service

Communication

Job description

AT SHOE PALACE WE RUN. WE SELL. WE HAVE FUN! DO YOU HAVE WHAT IT TAKES? AT SHOE PALACE WE RUN. WE SELL. WE HAVE FUN! DO YOU HAVE IT TAKES?

The Role

Are you a natural when it comes to starting up conversations and getting a group of people pumped? How cool would it be to work at Shoe Palace? Shoe Palace is looking for Retail Sales Lead to help us provide the best possible experience for our customers. We need someone who will drive sales to maximize profits to lead our teams. Do you think you have what it takes? Join the winning team, come show them how it's done!

Here’s what a day at work may look like...

• Sales, motivating and connecting... we need to stay on top and for this, we need the best service
• Provide sales staff with constructive feedback and help solve customer's problems
• Meet cool people – create positive customer relations (set the example)
• Help keep a clean, neat, and organized store
• Keep your personal and productivity goals in mind all-day
• Make sure your store always has a cool vibe (inclusive work environment)
• Motivate the sales staff and create an atmosphere of healthy competition among the team
• Run around, climb ladders, sell shoes, and have fun!

About you…

• 18+ years old
• Must have OPEN AVAILABILITY DURING THE WEEKENDS
• Excellent sales and natural leader with strong customer service skills
• Fun and outgoing (MUST be confident and engaging)
• Into the latest trends? Fashion? Shoes? Perfect!
• A desire to work hard and be successful.
• BE DRIVEN!
• Does talking to everyone just come naturally? Awesome!
• It would be great but not completely necessary to have… Experience in selling Athletic Shoes a plus.

What we bring to the table…

• Flexible schedule
• You like discounts? We got you!
• Opportunities to grow!
• Exciting work environment
• Retail is not dead... come and see it!

Qualifications

• Behaviors Preferred Loyal: Shows firm and constant support to a cause
• Team Player: Works well as a member of a group
• Leader: Inspires teammates to follow them
• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Motivations Preferred Self-Starter: Inspired to perform without outside help
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Goal Completion: Inspired to perform well by the completion of tasks
• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the busines
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Experience Preferred 2 years: Cashier 3 years: Customer Service 2 years: Leadership

Compensation

Sales Lead pay range: $18.00 - $18.00 per hour.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Shoe Palace is one of the most-trusted athletic footwear and apparel retail chains in the United States. What began as a small, family business in 1993 has now grown into an extremely popular chain of stores and an online retail site - shoepalace.com. At Shoe Palace, we all roll up our sleeves to pitch in and do whatever it takes to stay on top. Each day is a little different, it's what keeps us on our toes and excited to come to work every day.

Shoe Palace has been a trusted name in athletic footwear and apparel since 1993. What started as a small family business has grown into a nationwide brand with a strong in-store and online presence.

Our success comes from a commitment to premium products, exceptional service, and a deep passion for sneaker culture.

More than just a retailer, we value community, giving back through various initiatives that make a lasting impact.

At Shoe Palace, we foster a team-oriented environment where individuals can grow, thrive, and contribute to something bigger.