Sales Lead - PT

Paper Source; Birmingham (AL); On-site; USD 17,000 - 23,000; Part time

Benefits offered by this job

Employee Discount

401(k) with Company Match

Health Benefits

Job summary

Paper Source in Birmingham, AL is seeking a part‑time Sales Lead (SL) to model great selling behaviors, share product knowledge, and deliver an exceptional customer experience. You will mentor customer service associates, support store operations, and help the team reach sales and service goals.

As a leader, you will oversee visual merchandising, manage daily tasks, and collaborate with the store team to ensure safety, shrink control, and a welcoming, well‑stocked environment for shoppers.

Qualifications

• Provide excellent customer service to create memorable shopping experiences.
• Lead and mentor store team to achieve sales goals.
• Maintain visual merchandising and store standards.
• Collaborate effectively with team to deliver superior service.

Responsibilities

• Create memorable shopping experiences through friendly, informed service.
• Lead merchandising and replenishment to keep a neat, inviting store.
• Support campaigns, promotions, and enterprise orders with customers.
• Develop team by sharing knowledge and coaching CSAs.
• Oversee store operations including receiving, returns, and payroll considerations.
• Ensure compliance with safety and loss prevention policies.
• Open/close store and ensure security during shifts.

Skills

Customer service

Leadership

Merchandising

Communication

Job description

Title: Sales Lead - PT

Category: Retail

EmploymentType: Part‑Time

Location: AL - Birmingham - Birmingham - 4618

LocationType: retail

JobLocation: Birmingham, Alabama 35243

JobSummary: As a Sales Lead (SL), you model great selling behaviors - you love selling our products and make the customer experience exceptional by sharing your knowledge with your team and your customers. Your desire to lead the team and manage the store supports the achievement of sales goals, efficiencies and operational excellence. As a leader, you mentor and support customer service associates (CSAs), developing their expertise to be successful in their Paper Source careers. In your role, you support the store and work collaboratively within it to ensure the best experience, making sure our customers are satisfied and come back to shop again and again.

What You Do

• Create memorable shopping experiences where customers look forward to coming back to shop again because of the consistent, friendly and informed service that you provide and model for the store team.
• Ensure a vibrant store through the flawless execution of Visual Merchandising & Replenishment standards, showing a commitment to maintaining a neat, tidy, shoppable and inviting presentation.
• Leverage key campaigns and services, such as new item launches, promotions, enterprise orders, etc. to actively sell and engage in conversation with every customer.
• Help to develop employees by sharing your knowledge and supporting their understanding of the different areas in the store.
• Ensure the efficient execution of store operations by directing work with timely management of receiving, returns and other day‑to‑day processes, understanding issues of shrink and expenses when running the store.
• Identify opportunities for continuous improvement in operations, communicating and sharing with your team and pod to enhance the store experience for both customers and fellow employees.
• Communicate effectively and collaboratively with the store team.
• Give feedback honestly and respectfully to store team when appropriate.
• Drive results during assigned Manager on Duty (MOD) segments — delivering sales and behaviors that meet the store’s performance targets.
• Lead merchandising and replenishment efforts during assigned MOD periods.
• Open and close the building, ensuring the safety of our employees and customers.
• Ensure compliance to company standards as it pertains to safety, customer experience and all store operations, including asset protection (controlling shrink, expense, and payroll).
• Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing)

Knowledge & Experience

• Understand and deliver excellent standards of service.
• Continue to grow knowledge of product/market and the current cultural trends.
• Solid operational knowledge to run the store.
• Proven experience training employees.
• Solid decision‑making skills.
• Proven ability to communicate effectively and work collaboratively.

Expected Behaviors

• Prioritize customer experience above all else.
• Communicate feedback effectively with others.
• Work collaboratively with and through others.
• Delegate effectively and works through others.
• Is curious and continues to develop deep knowledge about the industry.
• Support results through observation and development of store team.
• Enjoy working with people and value them.
• Can‑do attitude and a team‑player.
• Well‑organized and manages time efficiently.
• Shift gears quickly, prioritizes and multi‑tasks in an ever changing work environment.
• Use good judgment when making decisions.
• Remain calm, cool and collected when situations escalated.
• Take responsibility for own actions.
• Is open to feedback and can reflect on this insight to develop and grow.

Benefits for those who are scheduled to work less than 20 hours per week include Employee Discount, EAP and Sick Pay. For those scheduled to work between 20 and 29.99 benefits include Employee Discount, EAP, Sick Pay and Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, Transit and 401(k) with Company Match. For those scheduled to work 30 hours or more benefits include Employee Discount, EAP, Sick Pay and Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental and Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, and Tuition Reimbursement. All benefits provided are in accordance with the terms of the current plan and may be subject to future change. Benefit may vary depending on location/state regulations. More information can be received by the recruiter or Human Resources.

Knowledge&Experience:

EeoStatement: As an Aff As an Affendant, we are committed to supporting opportunities for everyone in line with the equal employment opportunity principles of § 5, 42 U.S.C. 2008 llf·11 and DOA and we will accommodate accessible changes. The workplace and any benefits, training, equipment, incentives, office environment and liability claims will be accessed as reasonable means for everyone as a reflection of our socioeconomic workforce reflection. In accordance with Article 5 (Freedom of Expression) the workplace will not allow discriminatory hindrance or different possible statuses to be accessed out. Access is a requirement of the general instruction culminating from local policy in compliance with the library policy and in accord with the United States Workers. The company supports accessibility through flexible work, schedule and laying down obligations. The premises and plan here includes compliance with the policy enjoyment in Title III but will apply modern exercises with dignity and dignity in the open and open environment. The equal-opportunity occupational constructs are the Type of nothing to be looked up of any organization. The workplace and actions of the company in an equal attempt in the principle of effectively ensuring that our environment includes equal employment as a human resources center. Thus, employing from across the fields. The company does not mention or dictate unique expectations for employee numbers or but will keep the experience the same plan. We mention or track the policy to be in compliance with all applicable laws.