Sales Lead, Part-Time - Charleston

Socket.dev; Charleston (SC); On-site; USD 60,000 - 80,000; Full time

Job summary

Socket.dev is seeking a store leader in Charleston to drive sales, guest capture, and operational excellence across People, Sales, Visual Merchandising and Operations. You will lead a hi-growth direct-to-consumer retail team, manage in-store transactions and events, and partner with leadership to ensure a positive brand experience aligned with Faherty-style standards.

Strong leadership, omnichannel awareness, and tech proficiency with Google Suites and MS Office are required.

Qualifications

• Leadership experience in hi-growth direct-to-consumer retail (6+ months).
• Experience delivering seamless customer experiences across retail and ecommerce.
• Proficiency with Google Suites and MS Office.

Responsibilities

• Lead store operations and team to uphold brand standards.
• Manage in-store sales, returns and exchanges.
• Plan and execute in-store events and client outreach.
• Analyze key metrics and drive performance improvements.

Skills

Leadership

Omnichannel experience

Communication

Tech proficiency

Tools

Google Suites

MS Office

Job description

Is this job for you?

Roll up your sleeves and lead the way, partnering with other members of the leadership team to support timely follow-through and execution of company directives & standard. Through advanced planning, time management, team development, and delegation you’ll create an inclusive environment embodying Faherty Brand values & culture. You will provide actionable feedback in the moment to maintain good vibes, inclusion, and directive compliance driving individual & team performance. As well as ensuring a positive representation of the brand by utilizing business tools and market-specific insight to maximize results of the four key areas of the business: People, Sales, Visual Merchandising, and Operations.

What you’ll do:

Sales

Customer Focused

• Create a store environment embodying our core value of Spreading Good Vibes.
• Process in-store sales, returns and exchanges.

Drive Guest Capture & Retention

• Manage client outreach via personalized communication.
• Maintain up-to-date client information, requests and product feedback.
• Assist in the planning & execution of in-store events.

Action Oriented, Drive Results, Resourceful

• Analyze key business metrics to identify performance improvement opportunities.
• Utilize business tools as well as personal market-specific insight to drive results.

Operations

Manage Operational Excellence

• Cash Management - Track and account for cash procedures including, but not limited to: opening & closing cash registers, bank deposits, change orders…etc
• Utilize available resources consistently & effectively.
• Collaborate with Leadership Team for monthly supply orders.

Support in Monthly Store Assessment

• Prepare store & team to ensure the success within your four walls.
• Communicate successes and opportunities to Store Leader.

Visuals

Drive Visual Standards

• Maintain a neat, clean and organized salesfloor & register area.
• Represent and reinforce brand standards in a positive manner through strong visual presentation.
• Help support floor moves based on seasonal roll-outs.
• Partner with the team daily to ensure the floor is fully restocked based on sell-through.

People

Motivate & Inspire

• Uphold & drive goals, fostering a positive atmosphere for all.
• Champion high standards that empower others to excel within the store & company at large.
• Recognize and highlight individual & team performance.
• Communicate effectively.
• Collaborate & builds trust.

Physical Requirements

• Available when we are open for business, including nights, weekends, and holidays.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

What you’ll have:

• Multiple years leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred. Interchangeable with proven record of effectiveness and high performance in an internal role for a minimum of 6 months’ time.
• Omnichannel awareness and the ability to assist in leading a team to provide a seamless customer experience between retail stores and ecommerce platforms.
• Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds.