Sales Lead - Mid-Market - East

ElevenLabs; United States; Remote; USD 120,000 - 240,000; Full time

Benefits offered by this job

Innovative culture

Growth paths

Learning & development

Social travel stipend

Annual team offsite

Co-working stipend

Job summary

ElevenLabs is seeking a Mid-Market Lead to scale and optimize our Mid-Market AE organization across the Eastern US. You will own revenue outcomes, build repeatable sales motions, and directly impact growth in a fast‑growing, AI-driven environment.

The role blends hands-on leadership with strategic execution, requiring 7+ years in SaaS sales with a proven ability to recruit, coach, and drive high-velocity deals. Remote-first with EST alignment and NY office preference.

Qualifications

• 7+ years of SaaS or technology sales experience with leadership/scale of Mid-Market AE teams.
• Proven track record of exceeding revenue targets in velocity-focused environments.
• Strong command of sales metrics, forecasting, and funnel management.
• Experience selling AI/API-driven solutions to executives.
• Excellent communication and cross-team influence.
• Comfortable in fast-paced, high-growth settings.

Responsibilities

• Define GTM strategy for U.S. Mid-Market accounts including quotas and territory design.
• Lead and scale a team of Mid-Market AEs; onboarding and performance management.
• Own pipeline health, forecasting, and conversion across funnel stages.
• Develop sales playbooks and deal models for Mid-Market buyers and AI use cases.
• Collaborate with Marketing, Product, Growth, and CS on messaging and expansion.
• Gather insights from prospects to inform GTM strategy and roadmap decisions.

Skills

SaaS sales leadership

Mid-Market sales

Forecasting & funnel

Cross-functional collaboration

Negotiation & deal shaping

CRM & analytics

Team coaching & onboarding

Customer relationship management

Tools

Salesforce

HubSpot

Job description

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human‑like AI voice model. Today, we serve millions of users and thousands of businesses - from fast‑growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We’ve raised $781M in funding and our last valuation was $22B - multiples of 11, always.

We Have Expanded From Voice Into Three Main Platforms

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
• ElevenAPI gives developers access to our leading AI audio foundational models.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
• Excellence everywhere: Everything we do should match the quality of our AI models.
• Global team: We prioritize your talent, not your location.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
• Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About The Role

As Mid-Market Lead, you will be the strategic driver behind scaling and optimizing our Mid-Market AE organization in the Eastern US. You’ll own revenue outcomes and team performance across our Mid-Market segment, with a strong focus on building repeatable, high-velocity sales motions. This role blends hands‑on leadership with strategic execution in a fast‑growing environment.

In This Role, You Will

• Define and execute the go-to-market strategy for U.S. Mid-Market accounts, including quotas, segmentation, and territory design.
• Lead, coach, and scale a team of Mid-Market AEs, owning recruiting, onboarding, enablement, and performance management.
• Own pipeline health and forecasting, driving consistency and improving conversion rates across each stage of the funnel.
• Develop and refine sales playbooks, motions, objection frameworks, and deal models tailored to Mid-Market buyers and voice AI / conversational use cases.
• Partner cross-functionally with Marketing, Product, Growth, and Customer Success to align positioning, messaging, and expansion opportunities.
• Establish feedback loops by synthesizing insights from prospects and customers to help inform GTM strategy and product roadmap decisions.

Requirements

• 7+ years of SaaS or technology sales experience, with meaningful experience leading or scaling Mid-Market AE teams.
• Demonstrated success surpassing revenue targets in a Mid-Market or velocity-oriented sales environment.
• Strong command of sales metrics, funnel optimization, forecasting, and process rigor.
• Experience selling technical, AI, or API-driven solutions to Director- and VP-level stakeholders.
• Excellent communication skills and ability to influence across teams and seniority levels.
• Comfortable operating in fast-paced, ambiguous, high-growth environments with high ownership.

Location

This role is remote-first, however the ability to operate in EST timezones is required. There is a preference for candidates to be based in New York, with the option to work out of our office.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.