Sales Lead-LOFT

N23 Premium Brands Opco LLC; San Antonio (TX); Sur place; USD 17 000 - 25 000; Temps partiel

Avantages offerts par ce poste

401(k) plan

Merchandise discounts

Professional development

Community impact

Résumé du poste

LOFT is seeking a Sales Lead in San Antonio, TX. You will support and role model exceptional customer experiences, guiding associates and collaborating with the Store Manager to cover store functions when needed.

Responsibilities include onboarding and developing a highly engaged team, upholding brand standards, and driving a seamless omnichannel shopping experience. Flexible hours and a focus on customer care are essential.

Qualifications

• 6 months retail sales experience preferred.
• Management experience preferred.
• Able to operate a point-of-sale system.
• Strong communication and coaching skills.
• Flexible availability including evenings, weekends and holidays.
• Able to organize, delegate and prioritize assignments to meet deadlines.

Responsabilités

• Represent the brand by delivering personalized customer experiences and modeling service behaviors.
• Support onboarding and development of a high-engagement team.
• Foster an inclusive store environment where all associates feel welcome.
• Maintain high visual and operational standards with a customer focus.
• Leverage tools to drive a profitable, customer-centric team.
• Provide in-the-moment feedback and coaching to help associates excel.
• Build productive relationships and share ideas with the team.
• Step into manager responsibilities when needed.

Connaissances

Retail experience

Management

Tech savvy

Communication

Flexible hours

Prioritization

Outils

POS system

Description du poste

About us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

About the role

As a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.

The impact you can have

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

You'll bring to the role

• 6-months of retail sales experience (preferred)
• Management experience (preferred)
• Technology proficient and ability to operate a point-of-sale system
• Enjoys communicating and coaching
• Flexible availability - including evenings, weekends, and holidays
• Takes initiative in making thoughtful decisions
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location: Store 0836-Quarry Crossing-ANN-San Antonio, TX 78209

Position Type: Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected.

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.

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