Sales Lead: Inspire & Grow a Fast-Paced Retail Team

Ocean State Job Lot; Braintree (MA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Employee discount

Promotion opportunities from within

Fun team environment

Job summary

Journeys is a vibrant retail brand operated by Genesco, offering 40% discounts, a family-like team, and opportunities to grow from within. This role supports store management in delivering top sales performance at the Journeys location in South Shore Plaza, Braintree, MA.

The position emphasizes coaching a sales team, meeting store goals, and maintaining exceptional customer service in a dynamic teen-focused fashion environment.

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Perform all opening and closing duties according to company policy
• Supervise and manage all aspects of daily store operations in store management’s absence
• Supervise and manage all aspects of Loss Prevention practices in store management’s absence
• Effectively communicate all store needs to store management
• Complete all assigned tasks and responsibilities promptly
• Complete all required training
• Provide a fun, full service experience to all customers
• Resolve customer issues effectively
• Understand the Journeys culture and demonstrate it to the team
• Ability to multi-task in a fast-paced environment
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Sales Lead position or equivalent training
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age

Job description

Journeys is a vibrant retail brand operated by Genesco, offering 40% discounts, a family-like team, and opportunities to grow from within. This role supports store management in delivering top sales performance at the Journeys location in South Shore Plaza, Braintree, MA.

The position emphasizes coaching a sales team, meeting store goals, and maintaining exceptional customer service in a dynamic teen-focused fashion environment.