Sales Lead — Fast-Paced Fashion Retail, Growth & Perks

Ocean State Job Lot; Olympia (WA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Rapid promotions

Fun team

Integrity & passion

Benefits & discount

Base pay + commission

Job summary

Journeys in Olympia, WA is seeking a Sales Lead to assist store management with day-to-day operations, develop associates, and drive store and personal sales performance. The role emphasizes teamwork, customer service excellence, and a pathway to leadership within a vibrant teen fashion and footwear retailer.

You’ll train and coach staff, ensure compliance with policies, handle opening/closing duties, and promote a fun, full-service customer experience in a fast-paced environment.

Qualifications

• Meet and exceed store and personal sales goals and standards of performance
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Perform all opening and closing duties according to company policy
• Supervise and manage all aspects of daily store operations in store management’s absence
• Supervise and manage all aspects of Loss Prevention practices in store management’s absence
• Effectively communicate all store needs to store management
• Complete all assigned tasks and responsibilities promptly
• Complete all required training
• Provide a fun, full service experience to all customers
• Resolve customer issues effectively
• Understand the Journeys culture and demonstrate it to the team
• Ability to multi-task in a fast-paced environment
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Sales Lead position or equivalent training
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Perform all opening and closing duties according to company policy
• Supervise and manage all aspects of daily store operations in store management’s absence
• Supervise and manage all aspects of Loss Prevention practices in store management’s absence
• Effectively communicate all store needs to store management
• Complete all assigned tasks and responsibilities promptly
• Complete all required training
• Provide a fun, full service experience to all customers
• Resolve customer issues effectively
• Understand the Journeys culture and demonstrate it to the team
• Ability to multi-task in a fast-paced environment
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Sales Lead position or equivalent training
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age

Skills

Sales leadership

Customer service

Training

Communication

Job description

Journeys in Olympia, WA is seeking a Sales Lead to assist store management with day-to-day operations, develop associates, and drive store and personal sales performance. The role emphasizes teamwork, customer service excellence, and a pathway to leadership within a vibrant teen fashion and footwear retailer.

You’ll train and coach staff, ensure compliance with policies, handle opening/closing duties, and promote a fun, full-service customer experience in a fast-paced environment.