Sales Lead: Elevate Customer Stories & KPIs

Pandora; Seattle (WA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

401K plan

Bonus program

Job summary

Pandora in Seattle is seeking a Sales Lead to immerse in our brand, culture, and products, delivering exceptional customer experiences and supporting Managers and Sales Associates to drive store success.

The role requires a minimum of 2 years in high-performance selling, strong communication, and the ability to coach a team toward KPIs while building lasting customer relationships. In-store hours include nights, weekends, and holidays as part of a dynamic schedule.

Qualifications

• At least 2 years of experience in a high-performance selling environment.
• Strong written and verbal communication with a caring approach.
• Ability to connect with people at all levels of the organization.

Responsibilities

• Dare to exceed individual and store sales goals by building genuine connections with customers.
• Provide exceptional customer experiences and deliver brand knowledge.
• Coach and support sales team to achieve KPIs and store targets.
• Engage and foster lasting loyalty beyond transactions.
• Demonstrate time management and prioritize tasks effectively.

Skills

Customer service

Retail sales

POS systems

MS Office 365

Tools

Microsoft Office 365 Suite

Job description

Pandora in Seattle is seeking a Sales Lead to immerse in our brand, culture, and products, delivering exceptional customer experiences and supporting Managers and Sales Associates to drive store success.

The role requires a minimum of 2 years in high-performance selling, strong communication, and the ability to coach a team toward KPIs while building lasting customer relationships. In-store hours include nights, weekends, and holidays as part of a dynamic schedule.