Sales Lead: Elevate Customer Experience & Growth

Chico's FAS, Inc.; Monroeville (Allegheny County); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading fashion retailer is seeking a Sales Lead to promote a customer-focused sales culture. You will be responsible for managing store operations, training staff, and ensuring a superior customer experience. The ideal candidate possesses excellent communication skills and at least one year of retail or sales management experience. This role requires flexibility in scheduling and a strong commitment to customer service.

Qualifications

• 1+ year retail or sales management experience preferred.
• Must be 18 years of age or older.
• Regular attendance is essential to this position.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Support Management in promoting customer-focused culture.
• Train and coach sales associates for product knowledge.
• Ensure prompt resolution of customer concerns.
• Supervise sales and cash reconciliation activities.

Skills

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Ability to learn technology

Education

High school diploma or equivalent

Job description

A leading fashion retailer is seeking a Sales Lead to promote a customer-focused sales culture. You will be responsible for managing store operations, training staff, and ensuring a superior customer experience. The ideal candidate possesses excellent communication skills and at least one year of retail or sales management experience. This role requires flexibility in scheduling and a strong commitment to customer service.