Sales Lead - El Cajon

The Salvation Army Southern California; San Diego (CA); On-site; USD 20,664 - 27,552; Part time

Job summary

A community support organization in San Diego seeks a Sales Lead to manage store sales and improve customer satisfaction. Responsibilities include overseeing daily operations, mentoring staff, and ensuring a positive environment for Beneficiaries. The ideal candidate will have retail experience and strong communication skills. This part-time role requires a high school diploma and the ability to pass a background check.

Qualifications

• Minimum of one year previous retail experience.
• Supervisory experience preferred.
• Must pass background check including Criminal History.

Responsibilities

• Accountable for store sales and managing expenses.
• Create a mentoring environment for Beneficiaries.
• Assist Store Manager with daily operations.

Skills

Problem Solving

Oral Communication

Written Communication

Teamwork

Education

High School Diploma or equivalent

Job description

Sales Lead - El Cajon

Organization: The Salvation Army Southern California

The Salvation Army Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Objectives

To provide customers with the best selection, exceptional service, and well‑organized stores so we can offer spiritual, social, and rehabilitation programs to those in need.

Responsibilities

• Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability.
• Create a positive and mentoring environment for Beneficiaries through collaboration and partnership with program staff.
• Implement positive and effective Work Therapy Assignments (WTA) and keep Beneficiaries on the right track and focus where they need to improve.

Core Competencies

• Problem Solving: Identify & resolve problems promptly; gather, analyze information, and develop solutions.
• Oral Communication: Speak professionally, clearly, and persuasively in a variety of potentially challenging situations; seek clarification and respond appropriately to questions.
• Written Communication: Write clearly and informatively; edit work for spelling and grammar; present numerical data accurately; read and interpret written information.
• Teamwork: Balance team and individual responsibilities; build a positive team spirit, morale, and group commitment to established goals, core values, and objectives.

Essential Duties And Responsibilities

• Takes an active role and partners with the Store Manager in daily store operations, including opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards) and donations.
• Assumes responsibility for all day‑to‑day store operations (including personnel and cash handling) in the absence of the Store and/or Assistant Manager; discusses concerns with District Sales Manager.
• Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration.
• In the absence of the Store Manager and Assistant Manager: schedules Store Employees to ensure appropriate coverage; coordinates daily morning and shift change team meetings; provides coaching, training, and development to the Store Employees; processes paperwork per Review Standards, especially as it relates to Time and Attendance compliance.
• Ensures high levels of Customer and Donor satisfaction through excellent service meeting their needs while maintaining good Community relations; develops strategies to improve service to maximize the customer experience.
• Back Room Processing (BRP): supports Store Manager to ensure Back Room Processors/Warehouse Associates work effectively and efficiently to meet daily processing goals.
• Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work Therapy Assignments are put in place at the store.
• Protects and secures store currency, inventory, and property; performs safe funds logging of cash deposits, bank deposits, products for sale, store equipment, and building security.
• Ensures building is secured during non‑operating hours with alarm system arming and alert protocol; assures that safety measures are established and maintained consistent with ARC policy and governmental regulations and reports incidents immediately.
• Assists Store Manager and Assistant Manager with conducting and recording mandatory Weekly Store Meetings.
• May transfer or be relocated to other stores based on business needs.
• Completes all tasks as assigned by the District Sales Manager, Command Retail Directors and Command Administration.

Qualifications

• High School Diploma or equivalent.
• Must have a minimum of one‑year previous retail experience and supervisory experience preferred.
• Must pass background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, store employees, customers, and donors.

Physical Requirements

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks, hand trucks, and miscellaneous carts.
• Ability to lift up to 50 lbs.
• Ability to perform various repetitive motion tasks.

Seniority Level

Mid‑Senior level

Employment Type

Part‑time

Job Function

Sales and Business Development

Industries

Non‑profit Organizations