Sales Lead - Culver City

The Salvation Army ARC Santa Monica; Culver City (CA); On-site; USD 23,000 - 30,000; Part time

Job summary

The Salvation Army in Culver City is seeking a Part-time Sales Lead to help run the thrift store efficiently and provide excellent customer service.

You will assist the Store Manager with daily operations, supervise staff, coordinate scheduling, and ensure strong sales performance while supporting ARC work therapy programs in the store. This role prioritizes service, security, and community engagement.

Qualifications

• High School Diploma or equivalent.
• Minimum of one-year previous retail experience; supervisory experience preferred.
• Must pass background check including Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, store employees, customers and donors.

Responsibilities

• Take an active role with the Store Manager in daily store operations, including opening/closing, POS operations, inventory, donations, and ARC merchandising standards.
• In the absence of Store/Assistant Manager, supervise daily operations and cash handling; discuss concerns with District Sales Manager.
• Monitor and analyze key performance indicators to drive store sales and profitability as budgeted.
• Schedule staff to ensure coverage; lead team meetings; coach and develop Store Employees; manage Time and Attendance compliance.
• Ensure high levels of customer and donor satisfaction and maintain strong community relations; support Back Room Processing and security of store assets.
• May transfer to other stores as needed and complete tasks per Review Standards.

Skills

Retail experience

Supervisory experience

Education

High School Diploma or GED

Job description

Job Category: Thrift Stores - all positions

Requisition Number: SALES025534

• Posted : September 21, 2026
• Part-Time
• On-site

Locations

Showing 1 location

Culver City, CA 90230, USA

Description

JOB TITLE: SALES LEAD

DEPARTMENT: RETAIL

STATUS: PART-TIME

IMMEDIATE SUPERVISOR: STORE MANAGER/ASSISTANT MANAGER

THE SALVATION ARMY MISSION STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

POSITION OBJECTIVES:

• To provide customers with the best selection, exceptional service and well-organized stores so we can offer spiritual, social, and rehabilitation programs to those in need.
• Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability.
• Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) through collaboration and partnership with program staff.
• Implement positive and effective Work Therapy Assignments (WTA) and keep Beneficiaries on the right track and focus where they need to improve.

QUALIFICATIONS:

• High School Diploma or equivalent.
• Must have a minimum of one-year previous retail experience and Supervisory experience preferred.
• Must pass background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, store employees, customers and donors.

PHYSICAL REQUIREMENTS:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
• Ability to lift up to 50 lbs.
• Ability to perform various repetitive motion tasks

CORE COMPETENCIES:

• Problem Solving – Identify & resolve problems promptly; gather, analyze information, and develop solutions.
• Oral Communication - Speak professionally, clearly, and persuasively in a variety of potentially challenging situations; seek clarification and respond appropriately to questions.
• Written Communication - Write clearly and informatively; edit work for spelling and grammar; Present numerical data accurately; Read and interpret written information.
• Teamwork – Balance team and individual responsibilities; Build a positive team spirit, morale, and group commitment to established goals, core values and objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Takes an active role and partners with the Store Manager in daily store operations. These routines include opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards) and donations.
2. Assumes responsibility for all day-to-day store operations (including personnel and cash handling) in the absence of the Store and/or Assistant Manager. Discuss concerns with District Sales Manager.
3. Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration.
4. In the absence of the Store Manager and Assistant Manager - Schedule Store Employees to ensure appropriate coverage in store and donation center. Coordinate daily morning and shift change team meetings. Provides coaching, training, and development to the Store Employees. Responsible for processing of paperwork per Review Standards, especially as it relates to Time and Attendance compliance.
5. Ensure high levels of Customer and Donor satisfaction through excellent service to meet their needs while also maintaining good Community relations. Develop strategies to improve service to maximize the customer experience.
6. BRP (Back Room Processing) – Support Store Manager to ensure Back Room Processors/Warehouse Associates work effectively and efficiently to meet daily processing goals.
7. Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work Therapy Assignments are put in place at the store.
8. In the absence of the Store Manager and Assistant Manager - Responsible for the protection and security of store currency, inventory, and property. This includes safe funds (including daily logging of cash deposits), bank deposits, products for sale, store equipment, and building security.
9. Ensure building is secured during non-operating hours with alarm system arming and alert protocol.
10. Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations, and that safety issues and incidents are reported immediately. Assists Store Manager and Assistant Manager with conducting and recording mandatory Weekly Store Meetings.
11. May transfer or be relocated to other stores based on business needs.
12. Completes all tasks (written or

Education

Required

High School or Equivalent or better.

Experience

Required

Do you have a High School Diploma or GED?

Please explain all gaps in employment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.