Sales Lead, Cross Pointe Center

knitwellgroup; Jacksonville (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Lane Bryant in Jacksonville, NC seeks a Sales Lead to create an engaging environment for customers and associates. You partner with the Store Manager to execute daily action plans, ensuring smooth operations, a fabulous store appearance, and motivated, trained staff ready to reach their potential.

You’ll guide the team, support onboarding, uphold brand guidelines and asset protection, and look for opportunities to drive store performance by excellent customer service and collaboration with

Qualifications

• 1–3 years retail experience
• High school diploma or equivalent required
• Passion for styling and love of working with people
• Flexible availability – including evenings, weekends, and holidays
• Ability to read, write and communicate in English
• Proficient with technology, including store systems

Responsibilities

• Welcome customers and engage with them to understand their needs and support their shopping experiences.
• Share your knowledge of our products and services with customers to outfit and inspire them.
• Empower teams to exceed customer expectations through the company selling model.
• Help store leaders execute daily operational action plans.
• Motivate and coach associates to recognize and improve performance.
• Drive results by identifying business opportunities in partnership with store leaders.
• Assess daily schedules to maximize productivity and equalize payroll.
• Share daily communications with store teams and prioritize tasks as needed.
• Support store leadership with onboarding new associates when needed.
• Support the store's priorities by adhering to brand guidelines, operational requirements, and asset protection policies.

Skills

Retail experience

Customer service

Communication skills

Tech savvy

Education

High school diploma or equivalent

Tools

POS systems

Job description

About us

Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here.

About the role

As a Sales Lead, you create an engaging environment for associates and customers. You partner with the Store Manager to execute daily action plans. Your leadership is critical to cultivate a store environment where operations run smoothly, the store looks fabulous, and associates are trained and motivated to reach their highest potential. With your operational knowledge, you'll have the ability to seamlessly step into the Manager role when needed. You will help guide your team to success with the support of store leaders. If you love fashion and want to work for a brand that places an emphasis on empowering customers and associates in its community, Lane Bryant is the place for you.

The impact you can have

In this role, you'll have the opportunity to:

• Welcome customers and engage with them to understand their needs and support their shopping experiences.
• Share your knowledge of our products and services with customers to outfit and inspire them.
• Empower teams to exceed customer expectations through the company selling model.
• Help store leaders execute daily operational action plans.
• Motivate and coach associates to recognize and improve performance.
• Drive results by identifying business opportunities in partnership with store leaders.
• Assess daily schedules to maximize productivity and equalize payroll.
• Share daily communications with store teams and prioritize tasks as needed.
• Support store leadership with onboarding new associates when needed.
• Support the store's priorities by adhering to brand guidelines, operational requirements, and asset protection policies.

You'll bring to the role

• 1-3 years retail experience
• High school diploma or equivalent required
• Passion for styling and love of working with people
• Flexible availability – including evenings, weekends, and holidays
• Ability to read, write and communicate in English
• Proficient with technology, including an ability to operate store systems accurately

Benefits

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location: Store 6721-Cross Pointe Ctr-LaneBryant-Jacksonville, NC 28546

Regular/Part time

Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.