Sales Lead & Brand Ambassador

Pandora; Commerce (CA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Base + bonus

401K plan

Job summary

Pandora at Citadel Outlets is seeking a Sales Lead to immerse in our brand, culture, and products while delivering exceptional customer experiences. You will support Managers and Sales Associates to drive store success and fan loyalty.

The role requires at least 2 years in a high-performance retail environment, with strong communication, care in messaging, and the ability to coach others toward KPI goals. Flexible scheduling and physical requirements apply.

Qualifications

• 2+ years of experience in a high-performance selling environment.
• Strong written and verbal communication with a caring approach.
• Ability to connect with people at all levels and build brand loyalty.
• Excellent time management and the ability to coach others.

Responsibilities

• Exceed store sales goals by building genuine connections with customers.
• Represent the Pandora brand as a passionate ambassador in-store.
• Deliver exceptional product knowledge and memorable shopping experiences.
• Coach and guide the sales team, providing real-time feedback to hit KPIs.

Skills

Customer service

Sales skills

Communication

Time management

Cash handling

POS systems

Tools

MS Office 365

Retail POS systems

Job description

Pandora at Citadel Outlets is seeking a Sales Lead to immerse in our brand, culture, and products while delivering exceptional customer experiences. You will support Managers and Sales Associates to drive store success and fan loyalty.

The role requires at least 2 years in a high-performance retail environment, with strong communication, care in messaging, and the ability to coach others toward KPI goals. Flexible scheduling and physical requirements apply.