Sales Lead-ANN

LOFT; Nashville (TN); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

LOFT is seeking a Sales Lead in Nashville to champion personalized customer experiences and support the store team. You will work with the Store Manager to understand store operations and be ready to step in as manager when needed.

The role emphasizes coaching, brand representation, and maintaining high standards while driving a customer-focused, seamless omnichannel experience.

Qualifications

• Retail sales experience preferred.
• Management experience preferred.
• Tech-savvy and able to operate a POS system.
• Enjoys coaching and clear communication with customers and team.
• Flexible availability including evenings, weekends, and holidays.
• Ability to take initiative and make thoughtful decisions.
• Strong organizational skills to delegate and meet deadlines.

Responsibilities

• Represent the LOFT brand and model personalized customer experiences.
• Assist store leaders with onboarding and developing a highly engaged team.
• Support an inclusive store environment for associates.
• Uphold high visual and operational standards focused on the customer.
• Provide feedback and coaching to help associates excel in customer interactions.
• Build productive relationships and share ideas to support the team.

Skills

Retail sales experience

Management experience

Coaching & communication

Organizational skills

Initiative & decision making

Flexible availability

Customer service

Tools

Point-of-sale system

Job description

About Us
LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.About Us
LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.
Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.About The Role
As a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.The impact you can have
In This Role, You'll Have The Opportunity To

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

You'll bring to the role

• 6-months of retail sales experience (preferred)
• Management experience (preferred)
• Technology proficient and ability to operate a point-of-sale system
• Enjoys communicating and coaching
• Flexible availability - including evenings, weekends, and holidays
• Takes initiative in making thoughtful decisions
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.Location:
Store 1410-Mall at Green Hills-ANN-Nashville, TN 37215
Position Type
Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected