Sales Lead-ANN

KnitWell Group; Massachusetts; Presencial; USD 22.000 - 28.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Descripción de la vacante

LOFT is seeking a Sales Lead to help deliver personalized customer experiences and guide associates. You will collaborate with the Store Manager to understand store operations and be prepared to step in as manager when required.

You will influence customer and team experiences, coaching staff to maintain high standards and drive sales. This role offers evenings, weekends, and holiday coverage with a supportive team environment.

Formación

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Experience operating a point-of-sale system and strong communication skills.

Responsabilidades

• Represent the brand and model personalized customer experiences.
• Assist store leaders with onboarding and staff development.
• Support an inclusive environment for associates.
• Uphold visual and operational standards focused on the customer.
• Use tools to drive a customer-focused team and profitable outcomes.
• Provide ongoing feedback and coaching to staff for better customer interactions.
• Build relationships by sharing ideas and supporting the team.
• Stay informed on priorities and promotions using available tools.
• Step into the store manager role when needed.

Conocimientos

Retail sales experience

Management experience

POS system operation

Communication and coaching

Organizational skills

Herramientas

POS software

Descripción del empleo

About us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.

Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

About the role

As a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.

The impact you can have

In this role, you'll have the opportunity to:

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

You’ll bring to the role

• 6-months of retail sales experience (preferred)
• Management experience (preferred)
• Technology proficient and ability to operate a point-of-sale system
• Enjoys communicating and coaching
• Flexible availability - including evenings, weekends, and holidays
• Takes initiative in making thoughtful decisions
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location:

Store 1812-The Shops at Chestnut Hill-ANN-Chestnut Hill, MA 02467

Position Type:

Regular/Part time

Pay Range:

$16.00 - $20.00 Hourly USD

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.