Sales Lead-ANN

KnitWell Group; Edmond (OK); Presencial; USD 17.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

401(k) plan

Merchandise discounts plus discounts

Professional development and careerAdv

Community impact through partnerships

Descripción de la vacante

LOFT in Edmond, OK is seeking a Sales Lead to deliver personalized customer experiences and guide associates. You will partner with the Store Manager to run daily operations and become an expert on store functions so you can step in as manager when needed.

You’ll help onboard and develop an engaged team, maintain high visual and operational standards, and promote an inclusive environment while driving a seamless omnichannel shopping experience for customers.

Formación

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Tech-savvy with ability to operate a POS system.
• Strong communication and coaching skills.
• Flexible availability including evenings, weekends, and holidays.
• Ability to organize, delegate, and prioritize tasks.

Responsabilidades

• Deliver personalized customer experiences and guide associates.
• Collaborate with Store Manager to onboard and develop a highly engaged team.
• Support an inclusive store environment where everyone feels welcome.
• Uphold brand standards and optimize store operations focused on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching to elevate customer interactions.
• Build productive relationships and share ideas to support the team.
• Utilize available tools for a seamless omnichannel shopping experience.

Conocimientos

Customer service

Leadership

Communication

Coaching

Team management

Retail experience

Herramientas

Point-of-Sale system

Descripción del empleo

About us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.

Here at LOFT, we’re busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

About the role

As a Sales Lead, you’re a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You’ll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.

The impact you can have

In this role, you’ll have the opportunity to:

• Be a representative of the brand and model personalized customer experience behaviors.

• Assist store leaders with onboarding and developing an effective, highly engaged team.

• Support an inclusive store environment for associates where everyone feels welcome and engaged.

• Uphold the highest visual and operational standards while keeping the focus on the customer.

• Use tools to drive a customer-focused team environment and profitable business.

• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.

• Build productive relationships by sharing ideas and supporting the team.

• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.

• Seamlessly step into the role of manager when needed.

You’ll bring to the role

• 6-months of retail sales experience (preferred)

• Management experience (preferred)

• Technology proficient and ability to operate a point-of-sale system

• Enjoys communicating and coaching

• Flexible availability – including evenings, weekends, and holidays

• Takes initiative in making thoughtful decisions

• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits

• 401(k) plan

• Merchandise discounts plus eligibility for discounts at our sister brands

• Professional development and opportunities for advancement across our brands

• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location:

Store 1454-Spring Creek Plaza-ANN-Edmond, OK 73034

Position Type:

Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate’s qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected