Sales Lead-ANN

Ann Taylor; Destin (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Ann Taylor in Destin, FL is seeking a Sales Lead to model exceptional customer experiences and guide associates. You will partner with the Store Manager to run daily store operations and step in as manager when needed.

You will own customer interactions, coach team members, uphold visual and service standards, and use available tools to drive omnichannel shopping and store profitability. The role emphasizes onboarding and development of a highly engaged team, with a focus on delivering

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Proficient with point-of-sale systems.
• Strong communication and coaching skills.
• Flexible availability including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Deliver personalized customer experiences and guide associates in daily tasks.
• Collaborate with the Store Manager to run store operations and be ready to step in as manager when needed.
• Uphold the highest visual and operational standards while focusing on the customer.
• Use tools to support an omnichannel shopping experience and drive store profitability.
• Provide in-the-moment feedback and coaching to help each associate perform at their best.
• Build productive relationships and share ideas to support the team.

Skills

Retail sales experience

Management experience

POS system proficiency

Communication & coaching

Flexible availability

Initiative

Job description

About Us

Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere—from the office to special occasions (and everywhere in between).

Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us?

About The Role

As a Sales Lead, you are a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.

In This Role, You'll Have The Opportunity To

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

You'll Bring to the Role

• 6-months of retail sales experience (preferred)
• Management experience (preferred)
• Technologically proficient and able to operate a point-of-sale system
• Enjoys communicating and coaching
• Flexible availability – including evenings, weekends, and holidays
• Takes initiative in making thoughtful decisions