Sales Lead

Jockey International, Inc.; Vero Beach (FL); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Paid Time Off (PTO)

Employee discounts

Job summary

Jockey International, Inc. in Vero Beach is seeking a Sales Lead (Key Holder) to deliver exceptional customer service, help drive store sales, and assist with opening and closing duties.

You will coach team members, ensure guest satisfaction, and handle transactions while maintaining merchandising and safety standards.

Part-time role with PTO and generous employee discounts; opportunities to grow with a respected global brand.

Qualifications

• High school diploma or equivalent required.
• Must be 18 years of age or older.
• Excellent interpersonal and verbal communication skills.

Responsibilities

• Provide excellent customer service and follow store policies.
• Assist in opening and closing the store and act as Manager on Duty when needed.
• Engage with guests, identify needs, and promote products and store programs.

Skills

Customer service

Interpersonal skills

Verbal communication

Education

High school diploma or equivalent

Job description

At Jockey, caring is our responsibility. It’s the fabric of who we are and drives everything we do. It drives us to listen, innovate, and improve. To design thoughtfully. To craft skillfully. To give back wholeheartedly. Founded in 1876, Jockey is family‑owned company recognized the world over for delivering feel‑good comfort, our premium apparel is sold in more than 140 countries and our commitment to quality, innovation and customer service is legendary.

We believe that extraordinary service comes from the heart and is delivered by extraordinary individuals! Is that you?

Jockey is seeking an energetic Sales Lead (Key Holder) to join our team at our Vero Beach, FL location. As a Sales Lead for Jockey, you will provide excellent customer service following Jockey’s service principles focusing on the achievement of store goals and maximizing sales. In addition, you will provide management assistance with opening and closing of store.

All part‑time employees earn Paid Time Off (PTO) and generous discounts and incentives.

Job Expectations

• Demonstrate behavior that reflects Jockey’s core values and culture.
• Establish positive relationships with co-workers and guests, assuring high productivity and inclusiveness in achieving satisfaction goals.
• Provide feedback, coaching and direction to the store team.
• Provide a warm, sincere greeting to all guests, including current promotional message and suggestive selling.
• Engage all guests to identify their needs and utilize product knowledge to offer solutions and meet their needs.
• Promote company programs (e.g., Rewards participation, satisfaction guarantee, etc.).
• Promote awareness and excitement to grow Jockey Rewards membership.
• Assist in driving all aspects of store‑level sales, goals and profitability.
• Perform various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money.
• Act as Manager on Duty in the absence of Store Management, including opening and closing the store in accordance with Jockey’s policies.
• Assist with merchandising (stock, markdowns, visuals) of product in the store, in adherence to established visual standards.
• Protect the security of cash, inventory and other company assets according to policies and procedures.
• Ensure adherence to all Jockey policies and procedures.
• Maintain a safe and clean work environment.
• Support hiring and recruiting efforts.
• Other job duties as assigned.

Qualifications

Required:

• High school diploma or equivalent.
• Must be 18 years of age or older.
• Excellent interpersonal and verbal communication skills.

Preferred

• 1 year of management experience.
• Three years of retail or customer service experience with a proven ability to demonstrate a passion for extraordinary guest service and sales.

Physical Demands / Working Environment

• Ability to move 25 pounds.
• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and ascending/descending ladder to stock and merchandise store.
• Ability to work with/around cleaning chemicals.