Sales Lead

Jockey; Town of Waterloo (NY); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Paid Time Off

Discounts

Incentives

Job summary

Jockey in Waterloo, NY is seeking a Sales Lead (Key Holder) to deliver excellent customer service, support store goals, and assist with opening and closing.

The role emphasizes leadership, product knowledge, and participation in merchandising, with PTO, discounts, and incentives for part-time staff.

Qualifications

• High school diploma or equivalent.
• Must be 18 years of age or older.
• Excellent interpersonal and verbal communication skills.
• 1 year of management experience.
• 3 years of retail or customer service experience with a passion for extraordinary guest service and sales.

Responsibilities

• Demonstrate behavior reflecting Jockey’s core values and culture.
• Establish positive relationships with co-workers and guests to achieve satisfaction goals.
• Provide feedback, coaching and direction to the store team.
• Greet guests warmly, follow promotional messaging and use suggestive selling.
• Identify guest needs and use product knowledge to offer solutions.
• Promote company programs (Rewards participation, satisfaction guarantee, etc.).
• Promote awareness and excitement to grow Jockey Rewards membership.
• Assist in driving all aspects of store level sales, goals and profitability.
• Handle sales and register transactions including cash or credit payments.
• Act as Manager on Duty in the absence of Store Management, including opening and closing.
• Assist with merchandising (stock, markdowns, visuals) per standards.
• Protect the security of cash, inventory and assets according to policies.
• Ensure adherence to all policies and procedures.
• Maintain a safe and clean work environment.
• Support hiring and recruiting efforts.
• Other duties as assigned.

Skills

Leadership

Customer service

Retail

Education

High School Diploma or equivalent

Job description

At Jockey, caring is our responsibility. It’s the fabric of who we are and drives everything we do. It drives us to listen, innovate, and improve. To design thoughtfully. To craft skillfully. To give back wholeheartedly. Founded in 1876, Jockey is family-owned company recognized the world over for delivering feel-good comfort, our premium apparel is sold in more than 140 countries and our commitment to quality, innovation and customer service is legendary.

We believe that extraordinary service comes from the heart and is delivered by extraordinary individuals! Is that you?

Jockey is seeking an energetic Sales Lead (Key Holder) to join our team at our Waterloo, NY location. As a Sales Lead for Jockey, you will provide excellent customer service following Jockey’s service principles focusing on the achievement of store goals and maximizing sales. In addition, you will provide management assistance with opening and closing of store.

All part time employees earn Paid Time Off (PTO) and generous discounts and incentives!

JOB EXPECTATIONS

• Demonstrate behavior that reflects Jockey’s core values and culture.
• Establish positive relationships with co-workers and guests, assuring high productivity and inclusiveness in accomplishing satisfaction goals.
• Provide feedback, coaching and direction to the store team.
• Provide a warm, sincere greeting to all guests, including current promotional message and suggestive selling.
• Engage all guests to identify their needs and utilize product knowledge to offer solutions and meet their needs.
• Promote company programs (i.e., Rewards participation, satisfaction guarantee, etc.)
• Promote awareness and excitement to grow Jockey Rewards® membership
• Assist in driving all aspects of store level sales, goals and profitability.
• Perform various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money.
• Act as Manager on Duty in the absence of Store Management including opening and closing the store in accordance with Jockey’s policies.
• Assist with merchandising (stock, markdowns, visuals) of product in the store, in adherence to established visual standards.
• Protect the security of cash, inventory and other company assets according to policies and procedures.
• Ensure adherence to all Jockey policies and procedures.
• Maintain a safe and clean work environment.
• Support hiring and recruiting efforts
• Other job duties as assigned

QUALIFICATIONS

REQUIRED:

• High school diploma or equivalent.
• Must be 18 years of age or older.
• Excellent interpersonal and verbal communication skills.

PREFERRED:

• 1 year of management experience
• Three years of retail or customer service experience with a proven ability to demonstrate a passion for extraordinary guest service and sales.

PHYSICAL DEMANDS/WORKING ENVIRONMENT

• Ability to move 25 pounds.
• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolong standing, twisting, stooping, squatting, and ascending / descending ladder to stock and merchandise store.
• Ability to work with/around cleaning chemicals.

Pay Range: $16.00 - $17.00/hr

Jockey International provides salary ranges for positions on job advertisements based on state and local requirements. These ranges vary based on location, skillset, experience, and qualifications.

Jockey’s culture reflects the values of our leadership. Success is achieved through hard work, mutual respect, and offering consumers products with striking quality and style from a brand they trust. Jockey associates and Jockey products are the genuine article. Retail is where the Jockey Lifestyle Brand meets the community. We were just named one of the Dave Thomas’ Foundation’s top Adoption-Friendly employers. Our non-profit 501c(3) Jockey Being Family organization helps to strengthen adoptive families in a variety of ways.

Qualifications

Skills

Behaviors

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.