Sales Lead

J. Jill; New York (NY); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Competitive hourly wage with performance-based incentives

Generous associate discount

Comprehensive benefits for full-time associates

Job summary

J. Jill is seeking a passionate Sales Lead to enhance the customer experience in their New York store. In this role, you will foster strong customer relationships, support team development, and ensure store performance aligns with sales targets.

The ideal candidate will have retail experience, particularly in women's specialty, and a strong customer service focus. Join J. Jill in providing an inclusive and meaningful shopping experience while enjoying competitive wages and generous employee benefits.

Qualifications

• 1+ years of retail experience, preferably in women’s specialty retail.
• Proven track record of contributing to sales and customer engagement.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.

Responsibilities

• Develop and maintain strong customer relationships.
• Assist in training and developing team members.
• Drive store performance and achieve sales targets.
• Maintain knowledge of products to support customers.

Skills

Customer service

Sales skills

Team leadership

Communication

Job description

J.Jill is a national lifestyle brand that provides apparel, footwear and accessories designed to help its customers move through a full life with ease. The brand represents an easy, thoughtful, and inspired style that celebrates the totality of all women and designs its products with its core brand ethos in mind: keep it simple and make it matter. J.Jill offers a high touch customer experience through over 200 stores nationwide and a robust ecommerce platform. J.Jill is headquartered outside Boston.

Overview

At J.Jill, we believe in the power of community and genuine connections. We are seeking a passionate, customer-obsessed, and results-driven Sales Lead. You will support store leadership in driving sales and team support and thrive in creating meaningful connections while delivering an exceptional shopping experience. You will embrace our fun and inclusive culture as you create a meaningful and authentic customer experience within the store and community.

Responsibilities

• Act as a role model by developing and maintaining strong customer relationships through genuine interactions. Support community engagement initiatives to strengthen brand presence.
• Assist in training and developing team members, leading by example, and providing coaching and support to ensure team success.
• Help drive store performance by identifying customer needs, providing personalized styling recommendations, and contributing to achieving sales targets.
• Maintain deep knowledge of J.Jill’s products to support customers in making confident purchasing decisions.
• Assist with store operations, including opening and closing store, manager on duty, visual merchandising, floor sets, inventory management, and adherence to company policies.
• Take ownership of assigned responsibilities, proactively address challenges with a solution-oriented mindset, and support leadership in maintaining a meaningful customer experience.
• Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.
• Perform additional responsibilities as assigned to help your store be successful.

Benefits, Tailored For You

• Competitive hourly wage with performance-based incentives. Hiring immediately.
• Generous associate discount and opportunities for career growth.
• A supportive and inclusive team environment that values community engagement.
• Comprehensive benefits for full-time associates, including medical, dental, vision, 401(k), paid time off, and tuition reimbursement.
• Employee Assistance Program and additional group discounts.

Qualifications

• 1+ years of retail experience, preferably in women’s specialty retail or a strong sales, customer-obsessed environment.
• Passion for customer service and building meaningful relationships.
• Strong ability to support, inspire, and motivate a team.
• Proven track record of contributing to sales and customer engagement.
• Excellent communication skills and a positive, solution-oriented mindset.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.

Physical Requirements

• Extensive standing, walking, reaching, bending, pushing/pulling and maneuvering around store, hang/fold merchandise, ladder climbing, operate POS registers and other company mobile devices, occasionally operate trash compactor, occasionally use a hand truck, lift and carry up to 30lbs, and ability to joint/team lift.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of this position.

About Us

At J.Jill, we believe our associates should be seen, valued, and celebrated. We support the advancement of our associates by harnessing their unique contributions to grow and improve, and our success is guided by a culture that values keeping it simple and making it matter. J.Jill is an equal opportunity employer and is committed to providing an inclusive and professional workplace free from discrimination and harassment. All employment decisions at J.Jill are based solely upon business needs, job requirements and individual qualifications without regard to race, color, religion, sex, pregnancy and pregnancy related conditions, gender identity, gender expression, national origin, sexual orientation, sexual and reproductive health decisions, age, marital status, disability, genetic information, military or veteran status or any other legally protected status. J.Jill provides reasonable accommodation to qualified individuals, in accordance with applicable laws. If you need to inquire about an accommodation to assist with completing the application process, please email [e-mail].

Salary Range: USD $22.00/Hr. - USD $22.00/Hr.