Sales Lead

Cole Haan; National Harbor (MD); On-site; USD 26,174 - 34,440; Part time

Benefits offered by this job

Employee discount

Holiday pay

Sick pay

Job summary

Cole Haan is seeking a part-time Sales Lead to drive sales, lead a positive store team, and uphold merchandising standards. You will collaborate on training, address performance issues, and deliver exceptional customer service.

The role requires flexible scheduling, 16+ years old, and knowledge of POS systems. You will contribute to loss prevention and ensure adherence to company policies.

Qualifications

• Part-Time Position available in retail.
• Related field experience preferred.
• Candidates must be at least 16 years old.
• Flexible schedule including nights, weekends, and holidays.
• Independent work ethic with time management and accountability.
• Knowledge of driving sales, customer service, merchandising, inventory control, and loss prevention.
• Ability to lead a team coordinating multiple tasks in a fast-paced environment.
• Coaching and training experience is a plus.
• Strong verbal and written English communication.
• Proficient with POS systems and MS Office.

Responsibilities

• Drive sales and achieve KPI goals.
• Help control expenses by managing payroll, supplies, and facilities.
• Coach staff to exceed store goals.
• Lead and develop the store team to maintain a positive environment.
• Train and support staff; address performance issues promptly.
• Deliver exceptional customer service and maintain visual merchandising standards.
• Ensure loss prevention, health, safety, and policy compliance.

Skills

Team leadership

Sales growth

Customer service

Merchandising

Inventory control

Loss prevention

Coaching

Time management

English communication

POS knowledge

Tools

MS Office

POS Systems

Job description

Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

Core Accountabilities

• Drive financial growth by achieving sales and key KPI goals
• Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities
• Coach staff to exceed individual and store goals

Build a Dedicated And Good-natured Team

• Support and maintain a positive store environment by leading and developing a quality store team
• Assists in training and development
• Urgently partners on performance issues

Create a culture of customer obsession that caters to the extraordinary achiever

• Deliver extraordinary customer service through your store team
• Support and maintain visual merchandising standards consistent with company expectations

Deliver Operational Consistency

• Achieve all operational objectives with regards to loss prevention, health, and safety
• Supports the team to ensure compliance of all company policies and procedures

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

Requirements

• Part-Time Position
• Related field experience preferred
• Candidates must be at least 16 years of age
• Must have the availability and the ability to work a flexible schedule to meet the demands of a retail business, which may include nights, weekends, and holidays based on business needs
• Must have an independent work ethic, time management skills, and personal accountability
• Knowledge in driving sales, customer service, merchandising, inventory control, and loss prevention
• Demonstrated ability to lead a team to coordinate operational tasks, including receiving shipment and maintain store cleanliness; will participate in those tasks when additional support is needed
• Able to coordinate and manage a team to accomplish multiple tasks in a fast-paced environment
• Knowledge in coaching and training
• Demonstrated ability to support a team-oriented environment
• Able to effectively communicate in verbal and written English
• Computer skills including POS Systems and Microsoft Office
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremes
• Ability to lift, push, and pull up to 25-50 pounds occasionally
• Holds store keys and regularly participates in store opening and closing functions

Wage Information

$19-$25 an hour

State Specific Wage Information

Rate of pay dependent upon candidates' relevant skills, experience, and location. Pay Range $20-$24

Wage Info

Rate of pay dependent upon candidates' relevant skills, experience, and location. Pay Range $20-$24

Benefits

Holiday pay, sick pay up to 80 hours in a plan year and employee discount.