Sales Lead

Cole Haan

Merrimack (NH)

On-site

USD 24,796 - 30,307

Part time

4 days ago

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Benefits offered by this job

Holiday pay

Sick pay up to 80 hours in a plan year

Employee discount

Job summary

Cole Haan is seeking a Part-time Sales Lead in Merrimack, NH to drive sales, lead a quality team, and deliver exceptional customer experiences. The role requires flexibility for evenings, weekends, and holidays and a proactive, independent work approach in a fast-paced retail setting.

You will coach staff, ensure adherence to merchandising standards, and support store operations while maintaining a positive, customer‑obsessed environment.

Qualifications

Part‑Time position in retail with flexible hours.
Candidates must be at least 16 years old.
Ability to work nights, weekends, and holidays as needed.
Strong time management, accountability and independent work ethic.
Experience in driving sales and customer service preferred.
Able to lead a team and coordinate tasks.
English communication skills required.
Proficient with POS systems and Microsoft Office.

Responsibilities

Drive sales and achieve KPI goals.
Assist in controlling store expenses and payroll.
Coach staff to exceed store goals.
Lead a positive store environment and develop the team.
Train and develop staff; address performance issues.
Deliver exceptional customer service and maintain merchandising standards.
Ensure loss prevention and health and safety compliance.
Open/close the store, handle shipments and maintain cleanliness.

Skills

Sales knowledge

Customer service

Merchandising

Inventory control

Loss prevention

Team leadership

Coaching and training

English communication

POS systems

Microsoft Office

Tools

POS Systems

Microsoft Office

Job description

Supports in the direction of all in‑store activities to achieve sales and profitability targets, and to ensure long‑term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

Core Accountabilities

Drive financial growth by achieving sales and key KPI goals
Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities
Coach staff to exceed individual and store goals

Build a Dedicated And Good-natured Team

Support and maintain a positive store environment by leading and developing a quality store team
Assists in training and development
Urgently partners on performance issues

Create a culture of customer obsession that caters to the extraordinary achiever

Deliver extraordinary customer service through your store team
Support and maintain visual merchandising standards consistent with company expectations

Deliver Operational Consistency

Achieve all operational objectives with regards to loss prevention, health, and safety
Supports the team to ensure compliance of all company policies and procedures

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

Requirements

Part‑Time Position
Related field experience preferred
Candidates must be at least 16 years of age
Must have the availability and the ability to work a flexible schedule to meet the demands of a retail business, which may include nights, weekends, and holidays based on business needs
Must have an independent work ethic, time management skills, and personal accountability
Knowledge in driving sales, customer service, merchandising, inventory control, and loss prevention
Demonstrated ability to lead a team to coordinate operational tasks, including receiving shipment and maintain store cleanliness; will participate in those tasks when additional support is needed
Able to coordinate and manage a team to accomplish multiple tasks in a fast‑paced environment
Knowledge in coaching and training
Demonstrated ability to support a team‑oriented environment
Able to effectively communicate in verbal and written English
Computer skills including POS Systems and Microsoft Office
Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities
Ability to lift, push, and pull up to 25-50 pounds occasionally
Holds store keys and regularly participates in store opening and closing functions