Sales Lead

KnitWell Group; Birch Run (MI); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development

Opportunities for advancement

Philanthropy partnerships

Job summary

KnitWell Group is seeking a Sales Lead for Store 5278-Birch Run Premium Outlets-Soma-Birch Run, MI 48415. You will supervise the team, model excellent service, and partner with store leaders to uphold brand standards while delivering memorable, hospitality-driven experiences on the sales floor.

The role emphasizes coaching, teamwork, and ownership, with responsibilities across operations, cash handling, scheduling, inventory, and merchandise replenishment. A customer-centric mindset is essential.

Qualifications

• At least 18 years old and eligible to work in the United States.
• 2 years of retail management experience preferred.
• Strong written and verbal communication and relationship-building skills.
• Team player with high ownership and initiative.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Assist store leadership with opening/closing and daily operations.
• Share brand priorities and messages with store teams.
• Lead on the sales floor with product knowledge and omni-channel approach.
• Provide coaching and feedback to team members.
• Handle cash, schedule, inventory, and merchandise replenishment.
• Support store policies and drive a positive work environment.

Skills

Retail management

Customer relationships

Communication skills

Team leadership

Job description

About usReady to apply? We currently have an opportunity for a Sales Lead to join our team located at our Store 5278-Birch Run Premium Outlets-Soma-Birch Run, MI 48415.About the roleAs a Sales Lead, you partner closely with store leaders to supervise the team, lead by example, and step in to support leadership responsibilities wherever needed. You play a pivotal role in upholding brand standards and helping shape a positive team culture. You will set the tone for achieving team goals by providing clear direction and support. As a role model for the team, you demonstrate a welcoming, customer-centered environment that goes beyond the transaction to create memorable, personalized experiences that reflect our culture of hospitality.The impact you can haveIn this role, you'll have the opportunity to:Assist the store leadership team with general store operations, including opening and closing responsibilities.Actively share brand priorities, initiatives, and messages with store teams.Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.Provide coaching and encouragement to keep the team on track with performance goals.Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.Be knowledgeable about current sales, promotions, and store policies.Support associate development, provide coaching feedback, and assist with scheduling, when needed.Share ideas and insights with the store leadership team.Contribute to a positive work environment by embracing teamwork with peers and leaders.What you’ll bring to the rolePassion for our brand, fashion, and empowering confidence.2 years of retail management experience preferred.Must be at least 18 years old.Ability to develop strong customer and peer relationships.A team player mindset with a high level of ownership and initiative.Flexible availability — including nights, weekends, and holidays.Excellent communication and interpersonal skills.Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.BenefitsOptional medical, dental, and vision insurance401(k) planMerchandise discounts plus eligibility for discounts at our sister brandsProfessional development and opportunities for advancement across our brandsCommunity impact through our philanthropic partnershipsAvailability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.Location:Store 5278-Birch Run Premium Outlets-Soma-Birch Run, MI 48415Position Type:Regular/Part timeEqual Employment OpportunityThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.