Sales Lead

Chico's FAS, Inc.; Ann Arbor (MI); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

Chico's FAS, Inc. in Ann Arbor, MI is seeking a Sales Lead to supervise the team and uphold our brand standards while delivering personalized customer experiences. You will partner with store leadership to set the tone for a welcoming, team-oriented environment.

The role emphasizes coaching, coaching development, and effective scheduling, with responsibilities including cash handling, inventory management, and product knowledge sharing to boost sales and customer satisfaction.

Qualifications

• Minimum age 18 and 2 years of retail management experience.
• Ability to develop relationships with customers and peers.
• Flexible availability including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Physical ability to lift up to 50 pounds.

Responsibilities

• Lead store team and support leadership responsibilities.
• Provide brand direction and uphold standards.
• Coach and develop associates and manage scheduling.
• Handle cash, inventory, and merchandise replenishment.
• Share product knowledge and drive omni-channel selling.

Skills

Retail management

Communication

Customer relationships

Teamwork

Flexibility

Tools

POS system

Job description

About Us

Established in 1983 in a small Sanibel Island boutique filled with artfully stylish pieces, Chico’s has evolved to inspire accomplished women to embrace and express their individuality through effortless chic and unique styles. We’re dedicated to making women feel confident and beautiful. Build your career with a team that empowers you.

Established in 1983 in a small Sanibel Island boutique filled with artfully stylish pieces, Chico’s has evolved to inspire accomplished women to embrace and express their individuality through effortless chic and unique styles. We’re dedicated to making women feel confident and beautiful. Build your career with a team that empowers you.

About The Role

As a Sales Lead, you partner closely with store leaders to supervise the team, lead by example, and step in to support leadership responsibilities wherever needed. You play a pivotal role in upholding brand standards and helping shape a positive team culture. You will set the tone for achieving team goals by providing clear direction and support. As a role model for the team, you demonstrate a welcoming, customer-centered environment that goes beyond the transaction to create memorable, personalized experiences that reflect our culture of hospitality.

The impact you can have

In This Role, You'll Have The Opportunity To

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

What You’ll Bring To The Role

• Passion for our brand, fashion, and empowering confidence.
• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• A team player mindset with a high level of ownership and initiative.
• Flexible availability — including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Benefits

• Optional medical, dental, and vision insurance
• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location:

Store 0327-Briarwood Mall-Chico's-Ann Arbor, MI 48108

Position Type

Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with Disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.