Sales Lead

KnitWell Group; Ann Arbor (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Merchandise discounts

Professional development

Community involvement

Job summary

KnitWell Group is seeking a Sales Lead for our Chico's location at Briarwood Mall in Ann Arbor, MI. You will supervise the team, model excellent service, and ensure brand standards through a customer-centered environment that reflects our hospitality culture.

You will assist with opening/closing, lead by example on the sales floor, coach teammates, and help with scheduling while maintaining a positive atmosphere and strong store performance.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• Team player mindset with ownership and initiative.
• Flexible availability—nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Lift/carry up to 50 pounds and operate the register.

Responsibilities

• Assist the store leadership team with general store operations, including opening/closing responsibilities.
• Lead on the sales floor with product knowledge and an omni-channel approach.
• Provide coaching and scheduling support to keep the team on track with goals.
• Execute operations activities such as cash handling, inventory, and merchandise replenishment.
• Share ideas with the store leadership team and contribute to a positive work environment.

Skills

Retail leadership

Customer service

Communication

Team player

Job description

About us

Established in 1983 in a small Sanibel Island boutique filled with artfully stylish pieces, Chico's has evolved to inspire accomplished women to embrace and express their individuality through effortless chic and unique styles. We're dedicated to making women feel confident and beautiful. Build your career with a team that empowers you.

About the role

As a Sales Lead, you partner closely with store leaders to supervise the team, lead by example, and step in to support leadership responsibilities wherever needed. You play a pivotal role in upholding brand standards and helping shape a positive team culture. You will set the tone for achieving team goals by providing clear direction and support. As a role model for the team, you demonstrate a welcoming, customer-centered environment that goes beyond the transaction to create memorable, personalized experiences that reflect our culture of hospitality.

The impact you can have

In this role, you'll have the opportunity to:

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

What you'll bring to the role

• Passion for our brand, fashion, and empowering confidence.
• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• A team player mindset with a high level of ownership and initiative.
• Flexible availability - including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Benefits

• Optional medical, dental, and vision insurance
• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements.

Location: Store 0327-Briarwood Mall-Chico's-Ann Arbor, MI 48108

Position Type: Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

NOTE

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• It won't cost you money to apply for a job with us. Our brands will never ask for money - that includes a wire transfer or a credit card. There will be no charge for equipment, background checks or other expenses in submitting a job application with us.
• We will never ask for your bank account information as part of the interview process. Your bank account information should only be entered during the onboarding process after you are hired to set up direct deposit of wages.
• Interviews will be conducted in-person or through a secure video call, using a teleconference application that uses email addresses only (not telephone numbers).
• Watch closely for email addresses with misspelled or 'spoofed' company names in communications during the interview process. Examples of suspicious addresses include '[e-mail]' instead of '[e-mail]', and misspelled company names like '[e-mail]' or '[e-mail]'.
• If you do apply to our Brands through an official job board site rather than using our official website (https://www.ascena.com/home/our-careers/work-with-us/), report suspicious communication immediately to the site or platform used to submit your job application (such as an official job board site).
• If you have any questions or are not sure if you've applied to our Brands, please reach out to [e-mail] to confirm.
• If you believe you may be a victim of a scam, please contact your local law enforcement.

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America - Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.